Ally Invest Operations Associate

General information

Career area Deposits Operations Work Location(s) 601 S. Tryon Street, NC Remote? No Ref # 20902 Posted Date 10-16-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role performs various functions to process and support our firms' staff and clients. The candidate will be engaged in a variety of daily tasks including cashiering and funds movement, New Accounts, ACAT's, etc. and will be responsible to ensure accurate record keeping, relying on established guidelines to perform daily functions. This role works closely with Compliance to assist that department on special projects. Direct interaction with clients, other brokers and internal support staff will be a part of the candidate's everyday routine.

At this time, Ally will not sponsor a new applicant for employment authorization for this position

The Work Itself

• Perform a variety of operations functions following pre-established procedures.
• Ensure accurate record keeping in order to keep the firm compliant.
• Remain current on internal work processes, procedures, and product knowledge.
• Efficiently complete daily responsibilities ensuring clients information is updated.
• Responds to clients inquiries and issues via phone calls, emails, and faxes with minimal supervision and with the highest level of customer service and integrity.
• Prioritize multiple functions based on client and firms needs.
• Follow instructions and guidelines to perform responsibilities to industry standards.
• Strong emphasis on receiving, sorting, and filing correspondence.
• Other duties as assigned.
• Ability to work with brokerage desktop applications.
• Must be able to work overtime if required on short notice.

The Skills You Bring

• Experience in financial, brokerage, or trading services industry preferred.
• Willingness to obtain FINRA Series 7 and 63 li