Key Account Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Step into the role of Key Account Manager at Reckitt, where your mastery of relationship-building and strategic partnering with major national trade players will be fundamental in delivering health, hygiene, and nutrition products to consumers. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation.

Your responsibilities

• Responsibility for 4p's strategy implementation, with special focus on recommended assortment, recommended promotions, recommended planogram and KPI's in stores (distribution, flyer and secondary placement share, promotion location, shelf share and quality
• Responsible for achieving strategic objectives per customer: Market Shares, NR, COP, Gross Margin, NWC
• Building long-term partnership with the customer
• Manage complete trade spending: contract trade terms and promotional investments
• Managing customer negotiations in relation to RB commercial strategy customer trading terms
• Implementation and ongoing management of the category strategy per customer; drive and support customer&shopper marketing colleagues
• Continuous improvement in the management of the account by identifying opportunities, profitability and improvement of categories
• Preparation of Sales forecast (short term)
• Drive forecast accuracy (KPI)
• Analyzing key data: market shares turnover, listing, promotional plans, placement targets, ROI on Trade Investment
• Day-to-day activities management
  • Administrative responsibility: Handling invoice complaints, Price communication/ negotiation
  • Sending POS materials, samples
  • Prepare customer specific activity proposal and accurate internal feedback to KAMs Support Team of the promotional plan/calendar in the requested lead time

The experience we're looking for

• FMCG experience in Trade Marketing/ Marketing/ Sales and Key Account Management
• Educated to minimum bachelors degree level ideally in a business related subject – from a recognized University
• Highly analytical and numerate
• Experience of influencing and engaging senior management in own and customer organizations.
• Leader, Advanced Strategic Thinker, Smart, Driver, with strong interpersonal skills
• Ability to think outside the box
• Results oriented, entrepreneurial and self-motivating
• Leadership and interpersonal skills capable of contacting Lead Buyers
• Strong commercial understanding of business issues/opportunities
• Strong understanding of sales and marketing strategy and planning issues
• Fluency in English is essential
• Fluency in Czech or Slovakian is essential
• Strong sense of urgency and achievement
• Entrepreneurial
• Internationally mobile
• Valid driving licence

The skills for success

Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefit