Bell Staff Jade Signature

Application Deadline: 16 April 2025

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: P40490000_17070 COLLINS AVE

Reporting To: Operations Manager

Compensation: $15.00 - $17.00 / hour

Description

Location Name: Jade Signature
Location Address:  17070 Collins Ave, Sunny Isles Beach
Position:  Bell Staff
Shift Times: 11:00am - 7:00pm (Time May Vary)
Shift Days: Wednesday through Sunday (Weekends Required)
Hourly Pay: $15.00 - $17.00 Hourly Plus Tips


The Bell Staff performs a variety of tasks to ensure a quality guest experience, and the smooth operation of the facility that exceeds our customer/client’s expectations. General duties will include greeting guests upon arrival/departure and transporting baggage to and from guest rooms. The Bell Staff works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality standards are met at all times. 

Key Responsibilities

• Drive customer success by answering questions, providing directions, disseminating map information, and creating and maintaining communication via social media and an internal digital platform 
• Act as a fast-moving courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations 
• Open doors and assist guest/visitors entering and leaving property.
• Perform vehicle counts, when required to ensure garage does not over fill available spaces 
• Control traffic at entrances and exits, as needed; provide assistance to customers who have forgotten where they parked their vehicle 
• Perform vehicle counts, when required, to ensure garage does not over fill available spaces 
• Act as traffic Controller to direct incoming guests to available parking spaces 
• Greet arriving and departing guests in a friendly and courteous manner 
• Transport guest luggage and belongings to guest rooms 
• Act as concierge for all guests including directing them to proper amenities within the location, calling for taxi/shuttle service, assisting them in notifying valet attendants of their request for their vehicle, and informing the front desk of the location of guest arrival 
• Maintain cleanliness of lobby by picking up or emptying trash, shining fixtures and cleaning glass 
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary 
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead 
• Communicate professionally at all times with guests, client, and teammates 
• Constantly move around the property by walking/standing for extended periods of time, sometimes for entire duration of shift 
• Constantly lift and carry customer luggage or personal items, up to 50lbs 
• All other duties assigned

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred 
• Excellent customer service and communication skills 
• Ability to verbally communicate with guests 

Benefits

Join our team and enjoy an outstanding benefits package, including:
 
 

(Full Time Only)

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. 

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
 
 

(Part Time)

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access b