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Sr Systems Analyst

City of New York
New York City, United Statesfull_timeVerifiedPosted 23 Jul 2026

About the role

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of
community-based organizations and programs to alleviate the effects of poverty and to provide
opportunities for New Yorkers and communities to flourish.

DYCD supports New York City youth and their families by funding a wide range of high-quality youth
and community development programs, including:-After School-Community Development-Family
Support-Literacy Services-Youth Services-Youth Workforce Development

Role and Responsibilities:

The Information Technology Department is looking for a Systems Analyst/Product Owner to join the
Data & Reporting team to assist in the Business Process Analysis. Systems Analyst is responsible for
analyzing business requests and applying the relevant process analysis to produce a cohesive
requirement. Which would include requirement gathering, data analysis, process modeling, gap
analysis and solution design.

The candidate will be responsible for assessing the overall analysis, design, and delivery of assigned
business, operational & technical projects as well as recommending the best practices for solutions
based on business needs.

This role as a Systems Analyst will report directly to the Deputy Director of Project Management and
Business Analysis under the IT Strategy and Project Management Unit.

This candidate is expected to determine the overall vision of products, managing various backlog items
and deciding which feature each product will have according to clients’ preferences.

Act as liaison between the business stakeholders and the technical team to ensure a cohesive product
is delivered.

The responsibilities include but are not limited to the following:

- Apply business analysis methodologies to gather requirements-Review, analyze and update requirements for completeness and obtain
business/stakeholder sign off-Develop and utilize standard templates/ format layouts to accurately and
concisely write requirements.

- Where applicable, develop prototypes of interfaces based on user requirements

-Create process models, specifications, diagrams, and charts to provide direction to developers &/or
project team.

- Manage and track the status of the requirements throughout the project lifecycle; enforce and redefine as necessary.

- To communicate changes, enhancements and modifications of business requirements Define the vision for the team’s product-Manage the product backlog and prioritize them based on
changing requirements

- Develop user stories/product backlog items-Monitor and evaluate product progress at each stage of the process

- Liaise with the product team and end users to deliver updates Participate in Scrum meetings and product sprints-Perform user acceptance testing to validate
requirements &/or defect management

- Define reporting and alerting requirements-Help design, document and maintain system processes

- Report on common sources of technical issues or questions and make recommendations to product team

- Communicate key insights and finding to product team

-Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value
to the customer.

- Assist in the tracking of documentation, including specifications, testing plans, installation/operational/performance qualifications, training plans, etc.

- Facilitate compliance with Sand agency policies by developing requirements that will support those policies.

- Provide peer to peer support to other Systems Analyst and Quality Assurance Analyst team members.

- Assist in creating new business analysis standards and guidelines and in the adoption of new and emerging technologies and practices

COMPUTER SYSTEMS MANAGER - 10050

Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educati

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Company

City of New York

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