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Manager, Merchant Strategy & Operations - Restaurant Growth

DoorDash
New York City, United StatesRemotefull_timeVerifiedPosted 13 Jun 2023
💰 $206,000/yr($129,000/yr$206,000/yr)

About the role

About the Team

On the Merchant Strategy & Operations team, our mission is to have best-in class restaurant selection, build services for our Merchants to grow their business, and help our partners thrive on the DoorDash platform. The Restaurant Growth team helps drive profitable growth and seamless operations for merchants, from building industry-leading merchant tools to optimizing and launching new experiences on our platform. 

About the Role

As a Strategy & Operations Manager, you’ll scope, launch, scale, and operate the next generation of DoorDash products and services for restaurants to drive growth. You will report into the Restaurant Growth team, leading cross-functional collaboration between DoorDash’s operations, marketing, product, and analytics teams to maximize restaurant sales and potential on the DoorDash platform. 

You'll have the opportunity to help define new bets, build MVPs, set + operationalize GTM strategy, incubate 0-1 experiments, and improve operational performance. This role is your chance to grow into the GM of merchant growth. 

You’re excited about this opportunity because you will…

  • Build – Explore growth opportunities alongside our partners in Operations, Product, Engineering, Operations, Sales, and Marketing teams
  • Analyze – Shape and define our strategy based on quantitative and qualitative data
  • Operate – Figure out how to get from A to B–then actually make it happen.
  • Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.
  • Grow – Help the business get 1% better every day.

We’re excited about you because…

  • You have 6+ years of experience in management consulting / tech / design / investment banking / corporate strategy / business development / business operations or related experience; high-growth or early-stage startup experience strongly preferred
  • You have led projects across teams and demonstrated success in fast-paced, ambiguous environments
  • You have experience leading projects, working in a team, and motivating people at all levels across a variety of job responsibilities 
  • You enjoy solving problems and can translate high-level goals into executional plans
  • You have advanced Analytical skills (SQL a plus)

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will c

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Company

DoorDash

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