Senior Training Content Architect

About the job

Red Hat is seeking a Senior Training Content Architect to join the Product & Technical Learning (PTL) team. In this role, you will create advanced and cutting edge technical training courses across multiple Red Hat products and solutions. This is a role with global scope and exposure to stakeholders in business units, pre-sales, services, and partner organizations across all regions. You will establish relationships with business unit, engineering, and field teams to ensure that the technical enablement for the right products and solutions is being delivered to Red Hat associates and partners. Due to team member locations, only candidates in US ET and Europe CET or GMT will be considered for this role.

What you will do

• Work with Red Hat business units and field organizations to identify enablement needs for existing and upcoming products and solutions
• Develop structured learning models to define enablement requirements for products and solutions
• Design enablement and training course designs based on requirement gathering and learning objectives
• Develop enablement and training content, including practical interactive labs and presentation material
• Develop automation to support lab environments

What you will bring

• One or more of the following:
• Bachelor's degree in IT, Computer Science, or related field
• Equivalent experience
• Relevant Red Hat Certifications such as Red Hat Certified Engineer, Red Hat Certified OpenShift Architect, or associated specialities
• 10+ years of software development or IT industry experience
• 5+ years working in one of the following roles:
• Technical sales
• Consulting delivery
• Technical support role
• Experience or applied knowledge of Red Hat OpenShift or Kubernetes
• Experience or applied knowledge of AI and ML in general or Red Hat OpenShift AI
• Knowledge of public cloud providers such as AWS, Azure, GCP, and IBM
• Experience or applied knowledge of automation tools such as Ansible
• Knowledgeable and conversant with open source technologies and industry trends relating to open source as well as the public cloud marketplace
• Ability to handle multiple concurrent work streams and deadlines
• Strong verbal and written communications skills

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