Engineering Manager, Cloud

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Hi there!

We’re looking for a dynamic and experienced Engineering Manager to lead our Cloud Team. This role will be pivotal in managing Zapier’s cloud environment—including AWS account management, cloud architecture, cloud networking, infrastructure-as-code, and cost governance—ensuring they meet the high demands of our growing user base and business.

As an Engineering Manager, you will lead a team of engineers responsible for designing, scaling, securing, and optimizing our cloud platform. In this role, you will:

• Lead and mentor a team of engineers and SREs, fostering a collaborative, high-performance culture.

• Oversee AWS account management, Terraform-based infrastructure architecture and deployments, cloud architecture design, and networking design/infrastructure to ensure scalability, reliability, and security.

• Implement and maintain effective cost and capacity management strategies to optimize cloud spend and support growth.

• Partner with product teams to integrate infrastructure with Vercel deployments and other platform services.

• Collaborate with cross-functional teams to align infrastructure priorities with business objectives.

• Drive continuous improvement in engineering and operational practices—including deployment automation, monitoring, incident response, and security compliance.

• Ensure robust incident management, on-call readiness, and system reliability for all cloud-hosted services.

You’ll partner closely with engineering and security leaders, finance, and product teams to ensure our cloud infrastructure is reliable, cost-effective, and aligned with Zapier’s long-term goals.

If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• Proven experience managing engineering teams, preferably in a remote environment.

• Strong background in AWS, Terraform, and cloud architecture best practices.

• Experience with networking in cloud environments (e.g., VPC design, peering, routing, load balancing).

• Familiarity with cost and capacity planning, cloud spend optimization, and usage forecasting.

• Experience with integrating and managing Vercel or similar hosting/CDN platforms.

• Excellent leadership and communication skills, with a track record of building and leading high-performing teams.

• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.
  

Things You’ll Do

• Lead and support the Cloud Team, ensuring they have the resources, clarity, and psychological safety to thrive.

• Oversee the reliable operation, security, and optimization of our