Senior Site Reliability Engineer, Analytics Center of Excellence

The Analytics Center of Excellence 

Our Analytics Center of Excellence (Analytics COE) harnesses our global healthcare insights, working closely with our clinical and therapeutic experts to power evidence-driven design, speed site activation and recruit the right patients, faster. We are using big data and advanced analytics to derive insights that transform clinical development and bring new medicines to patients faster through successful trial delivery.  

This multi-functional team is an innovation for our business, requiring entrepreneurial and independent thinking to build our capability. Unique and with a global view, this Center of Excellence is a chance to revolutionize the clinical research industry. 

Role Summary  

This is a senior engineer position within the Analytics Center of Excellence (ACOE) department of the Research & Development Solutions org (R&DSIT).  

This SRE is responsible for the design and implementation of a hybrid cloud strategy including both public cloud (AWS) and on-premises deployments to support distributed software systems that serve an array of scenarios related to clinical trials and other lines of IQVIA’s pharma/tech business.  

This is a highly collaborative role working in partnership with peer SREs, IT groups and software engineering teams to stand-up environments, deploy applications, establish metrics, and achieve infrastructure performance and stability targets. 

The ideal candidate is more than an infrastructure specialist but also an experienced software engineer and able to participate in design, development, and leadership activities. 

Typical Activities  

• Consultation and collaboration with software development teams 

• Actively participate in Agile practices 

• Assist with infosec assessments 

• Work with cloud infrastructure providers 

• Configure deployment automation frameworks 

• Establish best practices for consistency among software development teams 

• Continuous improvement, take proactive steps to improve product quality and process efficiency 

• Research current and emerging industry tools and techniques and share these findings with colleagues 

• Consistently deliver robust, high-quality, reliable engineering outcomes in cross functional autonomous scrum teams  

• Drive curiosity and innovation  

• Develop automated CI/CD pipelines that deploy to both on-premises clusters and to the cloud  

• Design and lead engineering efforts going towards building business applications  

• Collaborate with engineers and leaders from other organizations inside IQVIA  

• Support the product owner by understanding business requirements and helping the team break these into stories   

• Lead cross-team exercises, including DevOps incident management bridges  

• Lead documentation efforts for product architecture and security compliance  

• Lead security assessments and product readiness evaluation<