Relief Staff

Description

Calling all night owls! Relief staff cover overnight/graveyard   shifts at our social service and supportive housing programs. A successful   candidate will be available multiple days a week, especially for   evening/swing and overnight/graveyard shifts. Earn extra money at night with   this part-time job while you go to school or as a second job. 

ABOUT THE POSITION: The job of a Relief Staff is to fill in for regularly scheduled employees who are sick or on vacation leave. They are responsible for providing direct services and engagement to individuals experiencing homelessness in supportive programs (day services, emergency shelters, and permanent supportive housing). Relief Staff work as substitutes in various locations in Puget Sound area with varying scheduling needs (days, evenings, nights, weekends, and holidays).

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization.

• LOCATION: Various sites including Auburn, Renton, Seattle, and Shoreline. May work at multiple programs.
• REPORTS TO: Shift Supervisor, Program Coordinator, and/or Program Manager
• FLSA STATUS: Non-Exempt
• HOURS: LESS than 29-hours per week on average
• SCHEDULE: No regular or guaranteed work schedule
• MEAL PERIOD: May be paid or unpaid (30-mins) depending on the shift location
• SHIFT: Options of overnight, evening and day shifts 7 days a week 
• SALARY: $23.00 per hour + additional $1.75 per hour for overnight shifts

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English.

Direct Social Services

• Engage participants to assess needs and provide information and referrals to appropriate services.
• Provide trauma-informed monitoring of the building to ensure safety, security and emergency protocol, comfort of participants and staff.
• Provide meals, laundry, hygiene, and cleaning services in accordance with schedule and assignments.
• Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate clinical services as needed.
• Greet participants in a kind and respectful manner when they require support.
• Assist with mail sorting and distribution to those using Compass as their mailing address.
• Contact appropriate staff for assistance as needed and 911, police, fire department, and other service agencies when appropriate.
• Maintain building logs and records.
• Perform light janitorial and/or maintenance duties as appropriate.

Leadership 

• Advance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level. 
• Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
• Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. 
• Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.

SUPERVISORY RESPONSIBILITIES

• None

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.
• Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.
• Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.
• Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed.
• Ability to follow agency policy and procedures to maintain safety and security within the facility.
• Ability to set and maintain boundaries in a profession