Government Account Assistant

Provide support including assisting with proposals, correspondence/documentation, scheduling, and program oversight and maintenance.

Assist in managing customer implementations and servicing.

Effectively analyze and compile data available via system reporting tools to assist management in identifying and mitigating potential challenges or opportunities.

Assist in maintaining internal and external marketing collateral and resources.

Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

Provide accurate, friendly, and professional service to external and internal customers.

Demonstrate quality customer service by incorporating Legendary Service Standards.

Qualifications

 

Familiarity of technologies such as Microsoft Office, Web Applications, Customer Relationship Management (CRM) systems.

Ability to work independently and prioritize work to meet customer deliverables and internal team needs.

Ability to work collaboratively across teams and build effective relationships.

Demonstrate responsiveness to ensure prompt resolution of issues as they arise.