Sales Operations Analyst - Remote

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.

What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

As a Sales Operations Analyst, you will play a critical role in our sales operations by synthesizing data from various sources, including PowerBI, Logo Tool, survey data, and marketing campaigns, to provide actionable insights. Your primary responsibility will be to analyze complex data sets, draw meaningful conclusions, and present these insights in a digestible format that will drive sales plays and strategies to capture the SMB market. This role is ideal for someone early in their career with strong analytical skills, a passion for technology, and the ability to turn data into actionable recommendations.

FUNDAMENTAL DUTIES:

• Data Synthesis and Analysis: Collect and consolidate data from multiple sources, including PowerBI, Logo Tool, survey data, and marketing campaigns, to identify trends, patterns, and opportunities.
• Insight Generation: Utilize your analytical skills to draw actionable insights from data and provide recommendations to improve sales strategies targeting the SMB market.
• Sales Play Development: Collaborate with cross-functional teams to develop sales plays based on data-driven insights, ensuring alignment with business goals.
• Reporting: Create regular reports and dashboards to track key performance indicators (KPIs) related to sales operations and SMB market performance.
• Data Visualization: Present data and insights in a visually compelling and easy-to-understand format, leveraging tools like Tableau or PowerBI.
• Continuous Improvement: Stay up-to-date with industry trends and emerging technologies to enhance data analytics capabilities and drive more effective sales strategies.
• Documentation: Maintain accurate records of data sources, methodologies, and findings to ensure data integrity and repeatability.

SKILLS AND KNOWLEDGE:

• Strong analytical skills with the ability to work with large datasets.
• Proficiency in data analysis tools, such as Excel, Tableau, or PowerBI.
• Curiosity and a passion for leveraging data to solve business challenges.