Database Strategist

REPORTS TO: VICE PRESIDENT OF ENROLLMENT

STATUS: FULL-TIME, EXEMPT, SALARIED

Lake Erie College, a small, co-educational, four-year, independent liberal arts college located in Painesville, OH, 30 miles east of Cleveland, invites applications for the full-time position of Database Strategist. The Database Strategist is responsible for maintaining, organizing, and securing student application and enrollment data. The Database Strategist oversees the admissions database, ensuring accuracy, efficiency, and accessibility for staff. The duties of this role include managing data entry, generating reports, troubleshooting system issues, and optimizing database performance. Strong technical skills, attention to detail, and problem-solving abilities are essential for this role.

RESPONSIBILITIES:

• Researches, implements, and maintains admission systems.
• Audits admission CRM processes regularly for quality assurance and efficiency.
• Collaborates with other units to facilitate recruitment and retention initiatives.
• Builds and maintains data integration between external application sources (i.e. Common Application, EAB, customer relationship management (CRM) systems) with college student information systems.
• Facilitates the importing of external data sources into CRM from purchased inquiry name lists through third-party vendors.
• Provides support and consultation for other offices using Admission systems.
• Documents business processes, automations, and procedures related to CRM data and system.
• Assists in the development and implementation of an annual comprehensive communications and marketing plan that supports recruitment and enrollment goals in collaboration with the Office of Admission.
• Oversees the communication dissemination process, including set up, configuration, testing, and delivery of official communications though the Slate CRM system, including accompanying forms and form responses.
• Reviews and updates student record data.
• Actively participates in the Slate community to identify best practices, trends, and new opportunities for workflow and system enhancements to streamline processes and increase effectiveness of the tool.
• Other duties as assigned by the Vice President of Enrollment.

PREFERRED QUALIFICATIONS & KEY COMPETENCIES:

• Bachelor’s degree in a related field is preferred.
• Self-motivated, and interested in learning about and engaging with new ideas and concepts.
• Ability to maintain confidentiality with student data.
• Exceptional written and communication skills and proven ability to multi-task with consistently high accuracy.
• Great attention to detail, excellent grasp of spelling, grammar, and punctuation.
• Ability to work effectively both as a team player and independently, producing timely and high-quality results.
• Ability to communicate with all levels of employees across campus.
• Excellent time management skills.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Knowledge of computer system capabilities, business processes, workflow, and office equipment.
• Ability to learn conditional logic and query writing.
• Experience working in a Student Information System, database and/or CRM.
• Any appropriate combination of relevant education and work experience will be considered.
• Growth and “doer” mindset and institutional teamwork ethic.
• Creative, strategic, thoughtful, and has a sense of humor.