Sr. Social Media Specialist

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 10/9/25

Location: Americas

Hi there!

Zapier is looking for a Sr. Social Media Specialist who’s creative, witty, and knows how to hook an audience. You’ll be the voice of Zapier across platforms, making our channels more engaging, more human, and more impactful.

In this role, you’ll shape how millions of people discover and interact with Zapier online. From engaging with our community across platforms, to steering Reddit conversations to launching our biggest updates on Twitter/X and LinkedIn, you’ll drive social presence that feels authentic, trend-aware, and differentiated. You’ll partner with teams across Marketing, GTM, and Product to bring Zapier’s story to life and strengthen our reputation as the leader in automation and AI orchestration.

If you want to flex your creative muscles while advancing your career at a fast-growing, profitable, impact-driven company, read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• Chronically Online You live and breathe internet culture and know how to translate it into on-brand, engaging content that feels natural across platforms

• AI-First Mindset You use Zapier and AI tools daily to streamline workflows, accelerate content creation, and find smarter ways to scale.

• Creative Storyteller You can write funny, smart, and relevant posts and comments that feel human, not forced or robotic.

• Strategic Operator You balance creative instincts with an eye for data, experimenting often but always learning from results.

What You’ll Do

• Community Engagement Be the voice of Zapier in comments and conversations, speaking WITH our audience, not at them.

• Reddit Strategy Manage Zapier’s Reddit presence (with agency support) to build credibility, shape conversations, and positively influence how people and LLMs talk about us.

• Channel Management Share Zapier’s biggest updates on Twitter/X and LinkedIn in ways that feel fresh, engaging, and accessible.

• Trendspotting & Experimentation Stay plugged into internet culture, surfacing new formats and trends, and bring creative ideas to life quickly.

• Collaboration Partner with Customer Advocacy, Influencer Marketing, and GTM teams to support campaigns, amplify stories, and align messaging.

• Continuous Improvement Monitor performance, manage budgets, and propose new resources to grow reach, test new strategies, and improve our channels.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’