Regional Manager, Technical Solution Design(TSD) - East Region

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

What You’ll Work On

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. 

We are hiring a Strategic Leader within the Technical Solution Design (TSD) team to build a best-in-class technical team that covers our Core Diagnostics portfolio, including Lab Systems / Automation, Informatics, Workflow and Consulting lines of business. The TSD Regional Manager, East will develop, create, and design strategies for the most complex and largest customer base, such as key strategic customers and national/regional health systems. They are responsible for the management of multiple TSD “pods”, with responsibility of creating an environment of professional growth. They will work with the TSD Director to develop training programs, creation of technical materials with marketing and Request for Proposal (RFP) bid team, and maintenance of team regulatory compliance.

Main Responsibilities

• Lead TSD teams of their region as a strategic sales leader, responsible for developing and maintaining relationships with key account customer to drive the technical sales differentiation of Abbott solutions.
• Guide the regional technical solution design team to analyze user needs, gather customer requirements, design an integrated, scalable, and comprehensive solution to improve outcomes for clinical diagnostic healthcare customers. 
• Coordinate with a complex network of departments throughout all levels of an organization such as Sales, Hospital executive and c-suite leaders, Lab Managers/Directors, Project Managers, HSI/ IT personnel, internal and external vendors, contractors, and senior level management as needed.
• Manage a team of technical experts that provide a communication link between, US customers, company US sales and service teams, and international counterparts, as needed.
• Responsible for managing TSD team activities and workload to meet and exceed all sales timelines for solution design deliverables.
• Develop and maintain competitive comparisons to support business strategy.
• Act as primary commercial contact for technical specialist teams for product and process development and improvement leveraging knowledge and experience in clinical laboratory science and laboratory operations and workflows.
• Partner with the Sales Organization identifying new consulting opportunities and developing customized solutions. Activities could include RFI/RFP assistance as it relates to technical data, solution development, value creation and customer meetings and presentations.
• Develop team with a goal to act as a single functional unit covering all aspects of technical expertise for Abbott products.
• Build and maintain effective long-term relationships with internal and external customers.
• Manage and support sales objectives and customer satisfaction to grow the business.