Transfer Specialist

Transfer Specialist
Rasmussen University 

The Transfer Specialist works in a team environment, supporting the University’s transfer of credit functions, primarily providing transfer of credit assessments along with posting eligible credits to students’ records, ensuring compliance of university policies and practices while ensuring students are treated equitably. High volumes of transfer credit reviews for new and returning students are provided to Admissions, requiring the incumbent to be confident and meticulous with all aspects of their assessments, which impact students’ desire and/or ability to enroll and path to graduation, and the reputation of the University.

The Transfer Specialist reports to the Associate Director of Central Student Operations-Transfer or the Manager of Central Transfer, who both report to the Director of Central Student Operations-Transfer.

Responsibilities: 

• Provides new student transfer of credit reviews for assigned programs:
  
  • Completes transfer of credit assessments for new students for assigned programs. This includes, but is not limited to, verifying institutional accreditation; discerning calendar systems, conversion ratios, and grade scales of external institutions; applying University policies and procedures such as expirations and programmatic variances; and most importantly having a solid course content knowledge for accepting transfer credits to ensure student and programmatic successes. Accurate reviews are expected to ensure students are scheduled appropriately, as missed transfer credit may equate to institutional grants, misconceptions and other concerns.
  • Verifies validity of submitted transcripts and grade documents, assesses completed coursework and determines transfer eligibility based on numerous university transfer credit policies and practices.
  • Creates student scheduling and transfer documents utilized by Central Transfer and other departments to manage students’ paths to graduation, impacting cost, time, cohorts and other institutional accountabilities and goals. Accurately records transfer credit decisions on documents and within the Student Information System (SIS) in a professional manner. Uploads documentation into the document management system for others to access and review.
  • Determines entrance eligibility into Bachelor Completer and other programs with transfer credit requirements. Identifies students who do not meet the transfer credit entrance eligibility requirements, denies the requests, and supplies appropriate documentation of the denial which is shared with the student by Admissions or Advisors.
  • Utilizes and scrubs queues within the SIS for assigned programs, adhering to turn-around times and consistently communicating with leaders when assistance is needed or errors are uncovered. This ensures other departments are receiving timely feedback, especially for Admissions and Advising who directly communicate transfer of credit decisions to students as well as for other teams who rely on transfer of credit reviews and postings in order to perform their jobs.
• Provides returning and current student transfer of credit reviews for assigned programs:
  • Generates transfer of credit reviews for returning students for assigned programs. This includes the aforementioned as well as understanding the University’s prior course numbering systems, courses and their content, internal course equivalencies established by Academics, the SIS and document management systems as well as student records file management.
  • Produces transfer of credit reviews for current students looking to change enrollments, which includes the skills and expectations previously described. It also encompasses analyzing current courses in progress along with understanding additional university policies and practices, applying them correctly and consistently for the equitable treatment of all students.
  • Provides updated transcript reviews for current students, which includes updating student documents and the SIS. When additional transfer credits apply, documenting the additional transfer, unregistering students accordingly within the SIS, posting the credits and notifying the Advisor and/or others.
• Processes incoming official transcripts by performing one or more of the following responsibilities
  • May retrieve official transcripts sent electronically from third-party transcript vendors and/or may need to travel to the Central Office 1-3 times per week to process official paper transcripts received in the mail.
  • Verifies validity of official transcripts and matches transcript to student record in the SIS. Uploads transcripts and determines the appropriate next step for each transcript.
  • May manage the shared Transcripts inbox. Download transcripts, an