Director, US Retail Sales - Tech & Durables

Job Description

As an Account Development Leader, you are responsible for leading large, complex sales engagements across our new portfolio of solutions specific to US retail clients. This role will focus on developing commercial strategies to renew and achieve new business, building meaningful client relationships, and ultimately closing deals within the Technology and Durables Vertical.  

RESPONSIBILITIES 

• Represent the voice of your clients within the NielsenIQ organization for the collaborative power of winning strategies for both the client and the business. 

• Own the entire revenue management process including financial targets, cash flow optimization, billing, pipeline from all business units and contract process. 

• Drive revenue growth by building and growing effective client relationships with senior-level stakeholders and decision makers within the client’s organization. 

• Develop a comprehensive and thorough understanding of NielsenIQ products and solutions. 

• Lead the joint business planning process with the customer, within the account planning cycle. 

• Identify, gain alignment, and sell-in existing and new product concepts to new and existing retail clients. 

• With a high degree of urgency, uncover and disseminate retailer, manufacturer and competitive intelligence. 

• Proactively identify opportunities to develop and enhance existing tools and proceeds for workflow efficiency. 

• Provide thought leadership on the overall expansion of the business including processes, product development, service and marketing. 

• Collaborate with cross functional business units and key internal stakeholders to gain alignment, design, build and deliver value to our clients.  

• Work all deals through the formalized NielsenIQ Enterprise Sales Process, and properly document the process and status in CRM software. 

• Drive high customer satisfaction. 

A LITTLE BIT ABOUT YOU  

Do you have the necessary skill set to be successful in this role?  

Are you a passionate, savvy commercial leader, with a deep sense of urgency and accountability to deliver against financial targets? Are you an excellent people leader with the ability to support, mentor and inspire creative solution selling? Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey? Are you able to work collaboratively, as part of a remote team within a dynamic and challenging environment while maintaining high standards? Do you have experience in working with complex client relationships and client issue resolution? 

QUALIFICATIONS  

• 8-12+ years of retail experience in Tech and Durables

• 3-5 years in a leadership role as a Buyer in a major retailer in the Tech & Durables sectors

• General management experience preferred, with ownership of a P&L

• Relevant experience with research techniques & solutions - Consulting, Information, Sales, Analytics or similar will be a plus

• Effective in senior level communications, influencing & negotiation 

• Proven and quantifiable overachievement of revenue, sales and profitability objectives; strong pipeline management skills with a track record of predictability and consistency 

• Proficient with financial & contractual management    

• Proven skills managing selling cycles  

• Excellent written and verbal communication skills; ability to articulate complex issues in a concise and persuasive manner to a diverse audience 

• A flexible approach to communication; able to adapt their message quickly to the appropriate level or function with poise and polish 

• Proven consultative selling skills; able to identify and diagnose root client issues versus symptoms and link the diagnosis to NielsenIQ solutions 

• Working and pragmatic knowledge of various syndicated data offerings; ability to translate data knowledge into tactical and strategic solution frameworks 

• Willingness to travel will depend on the location of the candidate's residence.  Location requirements are flexible

• Bachelor's degree required; MBA preferred          

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced busine