Program Assistant - Restored Creations

Job DetailsLevel: EntryJob Location: Center for Women and Children - Indianapolis, IN 46201Position Type: Part-timeEducation Level: High School Diploma or GEDSalary Range: $14.00 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: Nonprofit - Social ServicesPosition Description

Wheeler Mission Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry whose designated purpose is religious.  We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping those experiencing homelessness and those in need.  Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission Ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.  Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title: Program Assistant – Restored Creations


Exempt/Non-Exempt: Non-Exempt  




Reports to: Program Manager


Full or Part-time: Part-time  




Team:  Restored Creations

 

Position Summary:

The Program Assistant works with the guests of Wheeler Mission programs alongside our Case Managers to ensure all elements of programs are completed. This position collaborates with Restored Creations, our candle-making social enterprise run by long-term program participants, to assist with various tasks and activities that promote the success of our guests. This position will work 20-24 hours with Restored Creations. Collaborates across teams.
QualificationsKey Duties and Responsibilities

Brief description of duties in order of priority

Daily Resident Support: Assists with the daily operation of Restored Creations and creates a welcoming environment with a focus on: 

Providing training in all aspects of production of Restored Creations products
Answering questions and assisting with helping solve routine problems.
Listening to the guests and assisting as appropriate or escalating concerns to the program manager or other managers.
Resolving conflicts and serves as a calming influence by using a Biblical model and de-escalation techniques.
Assisting Program Manager with evening and weekend activities including transportation of guests to events, and activities using a Wheeler vehicle.
Assisting with special events and other program duties as assigned.

Group Facilitation: Assists with program elements to support the spiritual and practical needs of guests:

Leads devotions and prayer
Helps with skill development
Models the skills we are teaching our guests.

Administrative Responsibilities: Performs a wide variety of administrative tasks to support the program operations which includes:

Conduct pre- and post- assessments for every guest as the enter/graduate program
Track guest training hours and accurately document/report hours.
Participation in daily, weekly, and other regular program meetings.
Completing paperwork, incident reports, answering email, and keeping on top of required reporting.
Maintaining product and supplies inventory, ensuring managers know when supplies need to be ordered and seeing that no item is out of stock.
Oversees fulfillment of online and retail orders.
Making deliveries to retailers and online orders to the post office/UPS.
Overseeing production and quality control to ensure Restored Creations products are made with high integrity and quality.
Communicating in a timely manner with supervisors; skilled in written and verbal communication.

Other: This position will often require flexibility. The Program Assistant may be required to serve in other areas of the ministry when needs arise.

REPORTING RELATIONSHIPS: Program Manager for Restored Creations

This position has no direct reports but assists others in the program with guest supervision.

Competencies Required

 




Unique for this job


Unique for this job


For managers of people




Adaptability


Organizational Agility


Builds Effective Teams




Guest/Customer Focus


Collaboration


Delegates




Emotional Intelligence


Listening


Develops Staff




Compassion


Patience


Directs Staff




Timeliness


Conflict Resolution


Communicates Effectively




Communicates Effectively


Detail-Oriented


Solves Problems




Inventory Management


 


Gives Performance Feedback




 

MINIMUM QUALIFICATIONS:




Education/Experie