Inside Sales Manager

Primary Responsibilities: 

• Can properly and accurately execute the proficiency areas of Inside Sales and Application Engineering and consistently excels in all aspects of the job
• Supervises the Application Engineering Department, including direct supervision of the Application Engineers
• Manages the workload within the AE department to ensure projects are quoted accurately and timely with optimum design and application and within NOV policies.
• Sets priorities for Application Engineers and ensures requests from customers and representatives are promptly addressed.
• Sets goals for the Application Engineers to advance proficiency and grow them personally and professionally and reviews the AE against those goals
• Handles large or complex projects as needed
• Participate in strategy and operational development as a member of the executive team to grow company’s business and provide Application Engineering support necessary to implement company strategy.
• Be a relentless voice of the customer to the rest of the organization to ensure we put the customer and representative first
• Hire and Train new AE’s as needed
• Assure designs within the department are optimized for performance and cost and provide cost estimates to Sales Manager and RSM’s as required to maximize order potential
• Provide guidance to Application Engineers on special and custom designs and coordinate projects requiring Engineering, Purchasing, and Manufacturing assistance to properly design, cost, and price the project to our customer.
• Assist Director of Sales in Order Forecasting for associated products utilizing CRM system and other sales tools
• Assist with marketing projects necessary to maintain a competitive product offering.  These can include price rationalization, sales tools updates, generation of product literature, etc. 
• Present technical training and presentations to representatives and customers. Attend customer meetings as appropriate with the representative and the Regional Sales Manager to provide technical support

 

 

  Requirements:

• Engineering Degree or experience working on inside sales.
• 5+ years’ experience in rotating equipment selection for process industries
• 5+ years’ experience in sales or similar commercial role
• Effective verbal and written communication skills
• Quality of work, timeliness, organization skills
• Management experience is a plus, but not required with the proper amount of inside sales experience.