Sr. Manager, Lead Data Steward

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

The Lead Data Steward plays a pivotal role in shaping our regional data management infrastructure and strategy. The main responsibilities of this position are: to lead the program data management process using global best practices, to coordinate with the Data Stewardship Council at the enterprise level, to collaborate with the Group Global Data Governance Team, to oversee the program-wide ownership of business data elements, and to make critical data management decisions for the program.

Objectives include but are not limited to:

• Building a model data management process for the pricing and marketing teams

• Establishing the processes around data ownership (SME’s) with data source/use/destination documented, validated and maintained for all program data sets (Customer, Cost, Company & Market data)

• Ensuring all data transformations are documented and can be validated

• Aligning and documenting all KPIs (Key Performance Indicators), metrics, or calculations used in defined data sets

• Identifying data risks through gap analysis and leading data risk mitigation planning and execution

• Demonstrating organizational change leadership through disciplined approach to best-in- class data management

Scope

• Region: Americas

Number of Reports

Total:

• Number of Staff (indirect*): 0

• Total (FTE): 1-2 

Direct Reports:

• Number of Staff (direct): 0

Measures

This role will measure various aspects related to data quality, governance, and compliance to ensure that data assets are managed effectively and aligned with organizational objectives. Some key metrics and indicators that a Lead Data Steward may measure include:

• Data Quality Metrics: Accuracy, Completeness, Consistency, Timeliness and Validity

• Data Governance Metrics: Adherence to Data Governance Policies, and Data Access Controls

• Business Impact Metrics: Data-driven decision-making, Revenue generation, and Cost reduction

• Stakeholder Satisfaction: Stakeholder feedback and engagement

Major/Key Accountabilities

• Data Governance and Compliance - Collaboration with Global Data Governance Council, managing compliance, establishing regional standards to comply with industry standards and implementation of data quality frameworks

• Data Architecture and Modelling - Contribution and collaboration with the program enterprise architect ensuring that the architectural designs align with business requirements, data governance policies and industry standards.

• Data Strategy and Planning - Thought leadership in the organization’s overall data strategy and formation of business objectives. Understands and applies the strategic priorities and needs of the organization. Identifies opportunities for leveraging data as an asset, and advocating for investment into data management capabilities and initiatives

• Data Risk Management - Identifies potential risks to data sets, quality, security vulnerabilities, privacy concerns regulatory compliance risks