Senior Systems Engineer - Workplace Engineering

JOB SUMMARY

 

The Systems Engineer serves as a Subject Matter Expert in a complex array of solutions.  An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable, and dependable. This individual will play a critical role in engineering and supporting Technology Workplace Products as a technical resource, with the primary responsibility to design, implement, and maintain Virtual Desktop Infrastructure (VDI) solutions using Microsoft Azure technologies. They will contribute in resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role will be called upon can make contributions into research, analysis, design, creation, and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion. 

 

CANDIDATE PROFILE

 

Education and Experience

 

Required:

• Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification  
• 7+ years’ experience in information technology including:
• 5+ years’ experience implementing cloud based SAAS/DAAS solutions and virtualization platforms and technologies.
• 3+ years’ experience in automation around infrastructure provisioning using scripting and automation technologies.
• 5+ years of PowerShell scripting and PowerCLI or other scripting language.
• 5+ Proven experience in designing, implementing, and supporting Azure VDI solutions. (AVD/W365)

 

Other Required Capabilities

• Hands-on experience with Azure Virtual Desktop (AVD) and Windows Virtual Desktop (WVD/W365).
• Strong knowledge of Azure services, networking, and Windows operating systems 
• Strong understanding of the Virtual Desktop Infrastructure, and Cloud computing solutions
• Strong technical documentation skills that can be used to turn over product to Marriott operation teams.
• Proficiency in scripting and automation tools, especially PowerShell
• Configure profile storage solutions to optimize performance and user data management.
• Implement and manage user profile solutions to provide a consistent and personalized experience for virtual desktop users.
• Develop and maintain automation scripts (e.g., PowerShell) to streamline VDI deployment, configuration, and management processes.
• Implement and manage security controls, access policies, and encryption mechanisms for VDI environments
• Strong understanding of the security controls, access policies, and encryption mechanisms for VDI environments
• Ability to help lead the implementation and deployment of Azure VDI solutions according to best practices

 

Preferred: 

• Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams
• Demonstrated ability to perform independently as a member of a team and through cross functional initiatives
• 2+ years with Agile and Design Thinking
• Proved ability to create and maintain detailed documentation for VDI configurations, processes, and troubleshooting procedures.
• Strong attention to detail with an ability to operate effectively across multiple priorities.
• Strong passion for technology and the drive to learn new technology
• Strong understanding of the software development life cycle (SDLC)
• Experience in recommendations for improvements and enhancements to the VDI environment based on emerging technologies.
• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action.
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience in requirements analysis/generation and developing systems architectures
• Experience as a system engineer in programs that encompass systems architecture, requirements analysis, design, production, integration, test, and transition into operations
• Proficiency in Visio, Word, Excel, PowerPoint

 

CORE WORK ACTIVITIES

• Provides engineering, oversight, governance, and tactical direction related to the cloud and workplace services that are required to enable the delivery of IT services
• Provides input to the overall architecture, operational governance model
• Research, designs, and tests components that are standards based, high performing, highly available, and secure in delivering the required business functionality
• Educates internal and external users on t