Director of Logistics Operations

Who are we?

Established in 2017, trü frü rapidly ascended the “permissible indulgence” space as a Utah-based company selling one-of-a-kind “better for you” Hyper-Chilled and Hyper-Dried real fruit immersed in premium chocolate to retail outlets nationwide. Winning Most Innovative New Product in 2019 and 2022 in the sweets and snacks categories and climbing the fruit-based snack industry chart at an astounding growth rate, trü frü joined the Mars family of brands in February 2023. We are on a mission to build a legacy with trüly remarkable people who can create something special for generations to come! 

 

 

What you'll do

As the Director of Logistics Operations at Trü Frü, you will lead the Logistics function, which includes freight, warehousing, and replenishment execution, while owning the overall Supply Chain Network design and Customer Fulfillment strategy. This role is central to transforming Trü Frü’s Logistics and Fulfillment capabilities to deliver service excellence and create industry-leading value.

As a strategic leader, you will develop and execute a long-term plan for an optimized logistics network seamlessly integrating transportation, replenishment, and warehousing functions. You’ll also oversee day-to-day execution, ensuring that finished goods are efficiently deployed from production locations to meet customer demands while minimizing total cost to serve.

Core to this role is the ability to balance tactical execution with strategic initiatives in a fast-paced, growth-oriented environment while fostering strong partnerships with internal teams and external stakeholders, such as 4PL (e.g., Uber) and 3PL providers.

Key Responsibilities

1. Strategic Leadership
• Develop and execute the long-term transportation, replenishment, and warehousing strategy to support Trü Frü’s North American operations.
• Lead the design and implementation of an optimal logistics network, focusing on cost efficiency and customer satisfaction.
• Own the creation and management of annual operating budgets, providing monthly financial summaries to Supply Chain Leadership.
2. Replenishment & Warehousing Excellence
• Ensure robust replenishment strategies to maintain in-full targets while minimizing inventory holding costs.
• Optimize warehouse capacity and processes to support efficient storage, order picking, and distribution across 3PL-managed sites.
• Drive the integration and full utilization of Warehouse Management Systems (WMS) in alignment with ERP systems.
3. Transportation Optimization
• Oversee day-to-day transportation activities, ensuring on-time delivery and maintaining carrier performance.
• Lead RFPs and negotiate transportation rates with carriers in partnership with Procurement to achieve savings and innovation.
• Use internal analytics and market data to identify trends and proactively mitigate risks to transportation flow.
4. Customer Fulfillment
• Ensure finished goods are effectively deployed from production sites to meet customer service levels at the lowest cost.
• Develop proactive processes to address service constraints and communicate solutions to the customer collaboration team.
• Collaborate with cross-functional teams to support promotional launches, seasonal fluctuations, and new product introductions.
5. Performance Monitoring & Continuous Improvement
• Build dashboards and reporting systems to track key metrics, including replenishment accuracy, carrier performance, on-time delivery, and cost savings initiatives.
• Lead continuous improvement projects across logistics, replenishment, and warehousing functions to drive efficiency and reduce costs
• Conduct network optimization studies and scenario modeling to ensure scalability and resilience.
6. Stakeholder Collaboration
• Foster strong relationships with 4PL and 3PL providers to secure capacity and ensure day-to-day execution.
• Work cross-functionally with manufacturing, procurement, and inventory teams to align on strategic goals and ensure seamless operations.

What you'll bring to trü frü

You are...

 

• Strategic thinker with strong analytical and problem-solving abilities.
• Detailed-oriented with excellent organizational and time-management skills.
• Collaborative leader with a customer-focused approach and the ability to influence stakeholders.

You have...