Customer Onboarding Specialist

As our next Customer Onboarding Specialist, you won’t just be showing customers how to use a tool—you’ll be the strategic architect of their early success. At ActiveCampaign, we believe the first 90 days are critical, and you will be at the forefront of the LATAM market, partnering directly with new customers across Spanish-speaking regions to translate their business dreams into automated realities.
You’ll lead discovery sessions, architect outcome-based implementation plans, and leverage our Active Intelligence tools to ensure every customer realizes tangible value quickly. This isn't just about technical setup; it’s about shaping the growth trajectory of businesses by helping them master the art of marketing and sales automation.
 
This is a hybrid role, based out of our office in Brazil, where you will collaborate in person with your teammates 3 days a week.