Lead AI Solutions Consultant

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The AI Solutions Architect is a critical individual contributor role working closely with our Sales team.  You will work with our enterprise customers (pre-sales) to educate them on our product, set up and run proofs-of-concept, and lead discussions of a highly technical nature (e.g., deep dives into product functionality) fielded by technical stakeholders. You will also be able to develop consultative relationships with technical and non-technical stakeholders by leading with curiosity and inspiring people with a vision of how reinforcement learning can transform their approach to customer lifecycle marketing.

WHAT YOU’LL DO:

• Represent Braze’s product and capabilities to our top prospects
• Lead technical discussions on our cutting-edge data science and answering technical questions
• Execute demos and proof of concepts, including facilitating integration, delivering results & insights
• Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
• Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning 
• Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
• Collaborate cross-functionally (e.g., product, engineering) to continuously improve Braze’s products and externally facing materials
• Support other team members across functions to develop their expertise and to inform future Braze product development
• Up to 10-20% travel for company-wide quarterly gatherings, team offsite workshops, customer meetings, and industry-related events

WHO YOU ARE:

• People person: You are experienced working directly with enterprise customers and develop strong, consultative relationships.  You lead with curiosity and have deep empathy for customers.
• An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
• An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
• Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
• A strong collaborator: You can persuade and influence others
• Analytically-driven: You are able to draw insights from raw data and perform analysis that is helpful and clear to customers
• Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
• A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
• Must be fluent in English, both written and verbal 

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave