Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Staff Manager within PNC’s Technology organization, you will be based in Pittsburgh, PA; Philadelphia, PA; Cleveland, OH; Birmingham, AL, or Dallas, TX. This position is primarily based in a location within PNC’s footprint.


• Manage team responsible for employee fraud investigations, loss reporting and referral to law enforcement. Reduce fraud, anti-money laundering, and organizational risks with early detection of suspicious activity.
• Lead, mentor, and supervise the Insider Threat Fraud team, providing direction, training, and performance evaluations.
• Key stakeholder for internal audits.
• Collaborate with IT, facilities, HR, and executive leadership to align security initiatives with organizational goals.
• Manage incident response efforts, including investigation, documentation, and resolution of insider investigations.
• Conduct biweekly team meetings dedicated to training, discussing industry trends, and offering guidance to team members.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs.
• Manages resources that enables security control effectiveness with a team and technology.
• Monitor trends and continuously assesses staff/security system capabilities to meet business demands.
• Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure. Evaluates security systems, teams and processes to provide recommendations to maintain continuity and operational health.
• Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Employee Mentoring, Fraud Investigations, Information Security, Internal Fraud Investigation, Network Security, People Management, Physi