Senior Business Systems Analyst (NetSuite), Supply Chain and Logistics

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. By providing daily insights and practical steps to inspire healthy lifestyles, we've helped hundreds of thousands of people understand and improve their health.

For us, empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we work to promote work-life balance and ensure that our team members have what they need to do their best work — both in and out of the office. 

We’re looking for a Senior Business Systems Analyst, Supply Chain & Logistics to join our Business Technology team. This is a hands-on techno-functional position that requires a strong understanding of general supply chain processes and how they function in NetSuite. In addition to core logistics and supply chain expertise, you will be responsible for partnering with other departments across the organization to improve our external offerings, NetSuite capabilities, perform ongoing maintenance, and act as the main point of contact for the Logistics team for strategic business process and integration projects related to our NetSuite environment. To be successful in this position, the candidate should have experience with core NetSuite process flows and modules, NetSuite customization and integration, EDI experience, and strong project management skills. This candidate should have extensive experience with Logistics systems and automation. 

Who Will Love This Job:

• A trusted subject matter specialist – you will learn the ins-and-outs of our systems and are creative and inventive in finding solutions
• An educator – you are a coach for internal customers, and you are skilled in translating complex technical concepts into simplified terms
• An organizer – you will keep multiple projects running efficiently while balancing opposing tasks for yourself and others

What you’ll do: 

• Primary point of contact, subject matter expert, and business relationship manager for Oura supply chain and logistics processes
• Create and customize NetSuite integrated solutions to better improve the end to end visibility of product lifecycle 
• Basic NetSuite ERP configuration (adding new fields, forms, custom records, etc.)
• Document and ideate solution designs based on supply chain and cross functional business requirements
• Build, maintain, and support logistics  integrations from NetSuite to external partners
• Work directly with other Oura team members to support, drive, and coordinate larger/more complex projects that involve integration to/from NetSuite on behalf of Oura supply chain
• Manage intake, prioritization, design, and implementation of basic NetSuite maintenance tasks related to Oura supply chain processes and integrations
• Collaborate with internal teams and external NetSuite consulting partners on larger strategic projects as a project member and ensure adherence to Oura and NetSuite best practices

This is a remote US role with a strong preference for candidates based in the EST or CST timezone.

Requirements

Requirements:

• 5+ years of Supply Chain, Logistics and Operations experience
• 3+ years NetSuite consulting or NetSuite end user experience
• 2+ years experience working with EDI integrations
• Experience designing and implementing custom solutions in NetSuite that correspond with supply chain and logistics process improvements 
• Experience building and designing 3PL and shipping carrier integrations 
• Experience implementing Demand/Supply Plan features and technology
• Experience with TMS systems 
• Strong functional knowledge of core supply chain and logistics processes as they relate to NetSuite ERP workflows
• Proficiency in mapping and documenting business processes via tools such as Confluence, Visio, or Miro 
• Working knowledge of concepts related to business system and EDI integration to NetSuite: iPaaS, API, partner outsourced or direct point-to-point
• Experience working with OneWorld/multi-subsidiary multinational organizations operating on NetSuite
• Hands-on experience implementing and configuring key NetSuite Supply Chain modules (MRP, Warehousing, etc.)
• Proactive project management and communication skills working in large implementation or enhancement projects

Nice to Have:

• NetSuite SuiteScript or Javascript experience
• Orderful experience
• Workato i