Lead Project Engineer - EPC

What you’ll do:

Job Summary    
    
The primary function of the Lead Project Engineer (EPC) is to serve as the technical liaison between the product lines, field sales, and EPC customers during the execution of major sized EPC project orders. In this role, you will have technical ownership of the order and create a positive customer experience through a proactive approach to project support and issue resolution. The EPC Project Engineer leverages centralized resources to manage documentation and resolve issues while building relationships across customers and Eaton facilities to deliver a successful project.  This position works independently on daily tasks while also collaborating with the project manager, project coordinator, and sales team to deliver a successful project.    
    
Job Responsibilities    
    
•    Act as the technical liaison and point of contact between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.
•    Develop and maintain relationships with external EPC customers and internal customers (sales, plants, services) for assigned projects
•    Review and interpret project specific contract drawings and specifications ensuring technical accuracy and compliance
•    Join on-site project kick-off meetings, host customers in-person at plant inspections and witness tests, and lead/coordinate site visits for startup/commissioning and warranty work
•    Host and/or lead regular project focused calls and meetings with external customers to ensure project technical details and issues are reviewed and resolved
•    Manage technical changes to the bill of material – leading coordination and verification with plant engineering teams
•    Coordinate and interpret engineered-to-order drawings to build customer documentation packages and answer project specific technical questions
•    Leverage centralized resources to create, manage and own project specific documentation including but not limited to customer Submittal packages, Construction drawings, Operation and Maintenance Manuals, and As-built drawings
•    Provide warranty/quality technical support for customer issues
•    Serve as the customer’s advocate and escalation point by relaying the appropriate level of urgency to contacts in Eaton’s manufacturing facilities and escalating issues as required to management
•    Pursue continuous learning of Eaton products and applications related to engineered products
•    Collaborate independently and maintain relationships with Sales Engineers, Project Managers, Project Coordinators, other Project Engineers, and the Documentation Team
•    Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns
•    Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay.
•    Analyze and communicate project risks and financial impacts based on technical changes or requirements
•    Manage daily phone and email activity, providing directions, solutions and updates.
•    Lead training and shadowing for new hire Project Engineers
•    Perform all other duties as required by Management.

Qualifications:

Basic Qualifications:     
•Bachelor's degree from an accredited institution
•Minimum 5 years of sales, customer service and/or project management/project engineering experience

Preferred Qualifications: Years and area of experience required    

•Bachelor's degree in engineering

•PMP Certification 

Technical knowledge    
Preferred prior Project Engineering experience, strong application knowledge of electrical power engineered products (power distribution), proficiency in Eaton proprietary tools and applications (BidManager, Vista/SAP, Salesforce), experience with EPC customers and technical deliverables

Skills: