Solution Design and Implementation Senior Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Solution Design and Implementation Senior Specialist leads the development and execution of complex customer solutions, product portfolio maintenance and internal strategic initiatives that drive business efficiency. This role involves deep technical expertise, project management skills, and strategic consulting to ensure seamless implementation of UPS technology solutions.

 

Key Responsibilities:

• Lead requirement-gathering sessions to provide strategic insights for solution development
• Oversee technical implementation and integration of UPS shipping, visibility, and billing solutions
• Manage end-to-end projects, ensuring alignment with business goals and customer needs
• Manage projects self-reliant and ensure project timelines, milestones, and deliverables are met effectively
• Act as a consultant, advising customers and internal stakeholders on best practices and new technologies
• Provide post-deployment support, monitoring solution performance, and driving continuous improvements
• Mentor and guide junior specialists, fostering knowledge sharing and skill development
• Evaluate and recommend emerging technologies to enhance solution offerings

 

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; a Master’s degree is a plus
• Preferred 3 + years of experience in solution design, implementation, or related roles in a project management environment
• Technical background with expertise in integrating enterprise technology solutions
• Proven ability to lead complex projects and initiatives
• Excellent problem-solving and analytical skills
• Strong interpersonal, collaboration, and stakeholder management abilities
• Advanced knowledge of UPS Customer Technology and service portfolio preferred
• Ability to work under pressure and meet tight deadlines
• At least six months employment track at current position in UPS (internal candidates only)

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu 

 

 

Employee Type:
 

Permanent

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