Sr. Clinic Assistant

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The University of Miami/UHealth Department of Physical Therapy is currently seeking a full time Sr. Clinic Assistant to work in Miami, FL. The Senior Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections.

CORE JOB FUNCTIONS                                                                                                          

• Explains HIPPA to patients and obtains signatures.

• Submits signed consents to healthcare centers to initiate retrieval of medical records, x-rays, and other pertinent reports.

• Tracks pending records to ensure delivery prior to clinic visits.

• Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records. Travels within the facility and campus to retrieve records, films, or CDs.

• May collect and prepare specimens.

• Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.

• Assembles, completes, and processes patients’ charts.

• Assists with ordering, receiving, distributing, sorting, and storing supplies.

• Reports suspicious or unusual incidents to appropriate supervisory personnel.

• Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

High school diploma or equivalent

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

DEPARTMENT ADDENDUM

Department Specific Functions

• Monitoring the newly implemented UChart scheduling system (Cadence) for the satellite clinics in conjunction with department referral work-queue to assure timely processing of referrals across all satellites.

• Perform data entry into research data base for outcomes measurements linked to quality initiatives. Assist in recruiting appropriate subjects for clinical research activities.

• Assist in coordinating volunteer placements across the physical therapy satellites.

• Provide relief coverage at various satellites in the event of support staff shortage.

• Assist registrars with patient insurance verification, authorization, and re-authorization.

• Establish, maintain, and periodically update a training manual for clinic assistants and front desk personnel that will serve as a printed resource for new staff.

• Serve as a trainer for departmental orientation for new incoming staff.

• Serve as a point person to keep satellite staff up to date with Joint Commission standards and compliance issues.

• Assist in coordinating specialty events related to academic department’s community service opportunities. 

• Recruit volunteers as needed.

• Perform all other essential duties of a clinic assistant

Department Specific Qualifications