Sr. Research Information Systems Analyst

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The Senior Research Information Systems Analyst provides specialized support in the management, configuration, and optimization of research administration systems for the Office of Research. This role collaborates with the Senior Director of Research Information Systems to support integration efforts, maintain system efficiency, provide user assistance, and facilitate research operations by enhancing system functionalities.

SUPERVISORY AUTHORITY:

May mentor or train junior staff as assigned.

NATURE AND SCOPE:

Will support the Office of Research (OOR) leadership team as needed.  And will engage with internal stakeholders across the university and external contacts, including industry and higher education partners, to advance and advocate OOR Research Administration Information Technology needs.

PRINCIPAL ACCOUNTABILITIES:

System Maintenance and Optimization (15%):

• Assists in the configuration, maintenance, and performance monitoring of research administration systems (e.g., Cayuse, Workday).
• Ensures that systems remain compliant with research and institutional policies and meet operational needs.

User Training and Support (25%):

• Develops training materials and conducts system training sessions for research faculty, administrative staff, and stakeholders.
• Provides frontline technical support, troubleshooting issues, and offering guidance for system users.

Data Management and Analysis (20%):

• Works with IT teams to integrate research administration systems with institutional platforms.
• Analyzes system data to generate insights and support decision-making related to research administration processes.

System Customization and Enhancement (15%):

• Identifies opportunities for system improvements and coordinates necessary customizations to enhance user experience and meet research requirements.
• Regularly evaluates and implements updates and new functionalities in alignment with organizational needs.

Documentation and Reporting (25%):

• Prepares and maintains detailed documentation of system configurations, processes, and training protocols.
• Generates and presents reports for compliance, audits, and program evaluations.

CORE COMPETENCIES:   

• Technical Proficiency: Skilled in managing research administration software, with experience in data integration and system analysis.
• Project Coordination: Demonstrated ability to manage system-related projects, timelines, and cross-departmental collaborations.
• Effective Communication and Training: Strong communicator capable of developing user guides and delivering technical training to a varied audience.
• Problem Solving: Ability to diagnose and resolve technical issues promptly, ensuring minimal disruption to research operations.
• Collaboration and Stakeholder Engagement: Works collaboratively with cross-functional teams and vendors, demonstra