Taxpayer Account Processing Agent Trainee (REVENUE TAX SPECIALIST TRAINEE) UMP

Job Requisition ID: 54268
Opening Date: 03/17/2026
Closing Date: 03/31/2026; 11:59pm
Agency: Department of Revenue
Class Title: REVENUE TAX SPECIALIST TRAINEE - 38575 
Skill Option: UMP DUAL - Combination of Certificate and Credential 
Bilingual Option: None
Salary: $4,407-$5,879/monthly - Effective 7/1/26 (Anticipated Salary for Non-State $4,407)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 28
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:  

 

Please Note:  The anticipated start date for this position is 7/16/2026.

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring 28 Taxpayer Account Processing Agent Trainees (Revenue Tax Specialist Trainees) for our Account Processing Administration located in Springfield IL. This position is responsible for learning tax laws, rules, regulations, policies/procedures, and research methods to prepare for processing tax returns, refund claims, claims for credit, protest requests, and license/certificate renewals. If you have a passion for learning new things and have excellent interpersonal and organizational skills, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

 

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under immediate supervision, for a period of six (6) to twelve (12) months, in a controlled environment, receives a combination of classroom and on-the-job training relative to tax laws, rules, regulations, policies and procedures, research methods, communication skills and computer usage/concepts.
• Receives and completes assignments of a routine and progressively more involved nature in specific phases of the tax examining process in accordance with established rules, policies and procedures, including but not limited to the review and examination of all types of taxes to verify that all necessary data has been entered on returns and the validity of deductions taken.
• Receives classroom and extensive on-the-job training regarding telephone usage, skills and etiquette to promote effective and efficient communication with taxpayers and/or their representatives.
• Receives on-the-job training on computer usage and system applications in order for trainees to input c