Sr. Manager Business Analysis/Config SAP OTC, Vistex, Hybris - CuraScript

CuraScript SD is a wholesale pharmaceutical distributor that provides customized business solutions and access to specialty drugs to community physicians, specialty pharmacies, and health systems; it is a wholly owned subsidiary of Evernorth – a Cigna Company.

CuraScript SD is seeking an experienced and highly motivated Sr. Manager to join its technology team. The Sr. Manager will lead a team of Business Analyst/Configurators responsible for project execution, enhancement implementation, and incident resolution.

The ideal candidate will have proven track record of developing teams, a strong background in business process analysis and requirements management (definition, prioritization, documentation), and strong knowledge in supply chain and distribution management along with an understanding of the relationships between SAP S4/HANA cloud modules: SC, SD, SP, MM and FICO

Leadership:

• Develop and roll out business analysis methodology: training, onboarding, playbooks, templates, guidelines, checklists, and standards

• Write and conduct employee performance evaluation, make hiring decisions, and carry out supervisory duties

• Proactively guide, coach, reward, and discipline employees

• Ensure clarity around priorities and goals for the entire functional area

• Defines team/individual objectives, monitor progress, and evaluate outcomes

• Establishes employee development plans for growth

Responsibilities:

• Lead a team of tech business analyst/configuration SMEs responsible for the OTC/Vistex/Hybris solutions
  hands on configuration/dev experience in Hybris, preferred

  Serve as a trusted advisor and function as a key point of contact for business stakeholders

• Work with IT business relationship managers and the business analysis team on estimating cost/effort for assigned enhancement and project tasks

• Work with IT business relationship manager to align solutions to delivery roadmap

• Understand the interaction and relationship of business operations, business processes, and supported system applications

• Partner with Program Governance and Delivery teams on the prioritization of demand delivery across work streams

• Oversee the creation of functional design and functional specification documentation outlining process flows and solution requirements (business, functional, non-functional, security, etc.)

• Oversee documentation of solutions that meet business needs that optimize configuration

• Align with reporting and analytics team for all reporting requirements

• Ensure business analysis activities align with data governance policies

• Oversee cross functional requirements ensuring potential impacts are identified and evaluated

• Develop solutions in coordination with other technology teams including developers, BASIS, infrastructure, and project management

• Monitor, review, and approve change control (transports/Charms) and validation documentation

• Support audit reviews of system configuration and conformance to corporate standards

• Assign and prioritize project and enhancement tasks among business analysts; deploy available resources to meet project deadlines and respond to business enhancement priorities

Skills:

• Exhibit a high degree of decision-making capability, and work independently, sometimes with minimal direction

• Relationship building, ability to listen, build rapport, and credibility as a strategic partner

• Strategic thinking: ability to understand organizational vision and influence business capability roadmaps

• Managing team performance against goals/objectives

• Fostering a culture of collaborating and teamwork

• Knowing when to push an agenda and when to let a situation develop, rest, or advance

• Experienced at negotiating conflict and problem-solving to achieve win-win outcomes at all levels

• Have a strong understanding of technology, requirements management, and ability to assess and articulate risk

• Strong oral, written, and presentation skills

• Solid understanding of IT assets and capabilities

• Strong understanding of ERPs, SAP S4/HANA preferred, and the relationships between OTC/Vistex/Hybris

• Understanding of data flow through an ERP

Overall Experience:

• Bachelor’s degree or master’s degree in computer science, Information Systems or applicable field of study, or equivalent related work experience

• 10+ years of experience in business analysis and configuration