Field Property Claim Specialist - Florida

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Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

Field Property Claim Specialist – The Auto Club Group

 What you will do:

The Auto Club Group is seeking prospective Field Property Claim Specialists who can work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. 

In this position, you will have the opportunity to: 

• Review assigned claims,
• Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.  
• Complete complex coverage analysis.
• Ensure all possible policyholder benefits are identified. 
• Create additional sub-claims if needed. 
• Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. 
• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
• Evaluate the financial value of the loss.
• Approve payments for the appropriate parties accordingly. 
• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). 
• Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.  
• Utilize strong negotiating skills.

Employees will be assigned to the Florida Homeowner claim unit and will handle claims generally valued between $5,000 and $25,000 and up to $100,000 for field role. Investigate claims requiring coverage analysis.  When handling claims in the field, must prepare damage estimates using claims software.  Review estimates for accuracy.   May monitor contractor repair status and updates.

With our powerful brand and the mentoring, we offer, you will find your position as a Field Property Claims Specialist can lead to a rewarding career at our growing organization.

How you will benefit:

• Our Auto Club Group Claim Specialist earns a competitive salary of $64,000 - $76,000 to start along with the opportunity for an annual company bonus incentive.

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement

We’re looking for candidates who:

Education:

• Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
• Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent
• CPCU coursework or designation
• Xactware Training
• Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience
• Must hold a Florida State Adjuster’s license
• Must have a valid State Driver's License

Ability to: 

• Lift up to 25 pounds
• Climb ladders
• Walk on roofs

 Experience:

• Three years of experience or equivalent training in the following:
• Negotiation of claim settlements
• Securing and evaluating evidence
• Preparing manual and electronic estimates
• Subrogation claims
• Resolving coverage questions
• Taking statements
• Establishing clear evaluation and resolution plans for claims

Knowledge and Skills:

Advanced knowledge of:

• Fair Trade Pr