Restaurant Supervisor - Limelight Aspen

Company Description

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Job Description

Position Summary
The Restaurant Supervisor oversees daily restaurant operations, ensuring excellent guest service, efficient staff management, and smooth service execution. This role requires strong leadership, attention to detail, and the ability to maintain high standards of food quality, cleanliness, and guest satisfaction. This position reports to the Restaurant Manager.

Job Posting Deadline
Applications for this position will be accepted until May 18, 2025.

Essential Job Functions/Key Job Responsibilities
•    Supervise and coordinate restaurant staff to ensure exceptional guest service and efficient operations
•    Train, motivate, and provide feedback to staff to maintain high service standards
•    Oversee daily restaurant activities, including guest seating, order taking, and food delivery
•    Ensure food quality, cleanliness, and presentation meet hotel standards
•    Handle guest complaints and resolve service issues promptly and professionally
•    Maintain accurate records of guest reservations, staff schedules, and inventory
•    Collaborate with the kitchen to ensure timely and accurate food preparation
•    Monitor staff performance and assist with performance evaluations
•    Ensure adherence to health, safety, and sanitation standards in the restaurant
•    Manage cash handling and processing of guest payments accurately
•    Assist with opening and closing procedures, including restaurant setup and cleanup
•    Always ensure a positive and welcoming atmosphere for guests and staff
•    Other duties as assigned

Qualifications

Education & Experience Requirements
•    Bachelor's degree in hospitality management, or related field preferred
•    Minimum of 3 years' experience in food service environment required

Knowledge, Skills & Abilities
•    Strong knowledge of restaurant operations, including service, food preparation, and sanitation standards
•    Excellent leadership and team management skills to motivate and guide staff
•    Ability to handle guest concerns, complaints, and feedback in a professional and efficient manner
•    In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation
•    Strong communication skills for interacting with guests, staff, and management
•    Ability to manage time effectively, multitask, and prioritize in a fast-paced environment
•    Proficiency in point-of-sale (POS) systems and restaurant management software
•    Ability to train, coach, and develop staff to improve performance and service quality
•    Strong organizational skills to manage reservations, schedules, and inventory
•    Knowledge of health, safety, and sanitation regulations in a restaurant setting
•    Ability to monitor and maintain inventory levels of food, beverages, and supplies
•    Strong problem-solving skills to address operational challenges and guest issues
•    Ability to maintain a calm and composed demeanor under pressure
•    Flexibility to work evenings, weekends, and holidays as needed

Additional Information

Work Environment & Physical Demands
•    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
•    Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
•    Must be able to regularly lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to po