Post-Sales Enablement Analyst

Job Description

NielsenIQ is seeking a talented Post-Sales Enablement Analyst to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. 
This role will work with cross functional teams (Sales, Finance, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. 
An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success, and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and time management skills.

RESPONSIBILITIES

• Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing and coordinating with cross functional team members as applicable to ensure a stellar customer experience
• Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support
• Partner closely with major business functions across the quote to order life cycle including Customer Success, Finance, and Sales to resolve order questions and process orders quickly without error
• Drive compliance with company policies, business rules and revenue recognition principles
• Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner
• Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals
• Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle
• Serve as an expert on internal sales processes from quote to cash to guide sellers on best practices and ensure adherence

A little about you - Do you have the necessary skill set to be successful in this role?
Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.

QUALIFICATIONS

• Preferably 1-2 years of related work experience in Sales Operations, Deal Desk or Finance
• Bachelor’s degree required
• Strong Business English knowledge, both verbal and written
• Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions
• Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met
• Skilled at building strong working relationships with team members in varying departments and/or levels of management
• Ability to manage multiple projects simultaneously while meeting deadlines
• Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements
• Experience building and / or using sales performance reporting in a CRM, Power BI or similar software
• Excellent written, verbal and active listening skills
• Prior exposure to SaaS technology
• Ability to drive productivity working in a remote, fast paced environment

WE OFFER:

• Benefit package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema and theater tickets,
• Additional days off and recognition of special moments in your life,
• Stable working environment with employment contract,
• A possibility to create individual career paths, additional training,
• A possibility to engage in charity actions and participation in numerous social activities organised within the company,
• Modern office in a great location, next to Dworzec Gdański metro station,
• Work in a mixed system: part of the week you work from home (home office), a part from the office. Ther