Junior Channel Account Manager

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here.  TrendMicro.com

Position Summary:

The Junior Channel Account Manager supports the growth of our partner ecosystem by assisting with prospecting, onboarding, and managing service provider and technology partners. This early career role is ideal for someone eager to develop skills in partnerships, business development, and cross functional collaboration. You’ll work closely with senior team members to help drive partner engagement, track performance, and contribute to initiatives that expand our partner network.

Responsibilities:  

Partner Prospecting & Pipeline Support

• Research and identify prospective partners based on defined partner profiles.

• Support outbound engagement efforts across email, social, events, and other channels.

• Ensure timely follow up on inbound partner inquiries.

• Maintain accurate pipeline data and assist with recurring reporting.

Partner Recruitment Assistance

• Help coordinate recruitment activities at industry events and online campaigns.

• Assist in preparing materials for partner outreach and presentations.

• Participate in introductory partner calls alongside senior team members.

• Support early stage discussions by gathering partner requirements and aligning them with company solutions.

Onboarding & Enablement Support

• Assist in executing partner onboarding plans, including scheduling training sessions and coordinating internal resources.

• Help ensure partners receive timely access to tools, documentation, and support.

• Track onboarding progress and escalate issues to senior managers when needed.

Ongoing Partner Management

• Maintain regular communication with assigned partners regarding updates, events, and enablement opportunities.

• Track partner KPIs such as engagement, certifications, and early revenue indicators.

• Support partner marketing initiatives, promotions, and program updates.

• Gather partner feedback and share insights with internal teams.

Qualifications: 

Required

• Bachelor’s degree in business, marketing, communications, or related field (or equivalent experience).

• 1–2 years of experience in partnerships, sales support, account coordination, customer success, or related roles.

• Strong communication skills—written, verbal, and interpersonal.

• Highly organized with strong attention to detail and follow through.

• Comfortable working in a fast paced, dynamic environment.

• Self motivated, resourceful, and eager to learn.

Preferred

• Experience in SaaS, cybersecurity, cloud, or technology partnerships.

• Familiarity with CRM tools (e.g., Salesforce, HubSpot).

• Ability to analyze basic market trends and partner performance metrics.

• *Experience with GPS/Optiv/WWT preferred

What You’ll Gain:

• Hands on experience across the full partner lifecycle.

• Exposure to strategic initiatives and cross functional collaboration.

• Opportunities for mentorship and career growth into partner management or business development roles.

• A collaborative, innovative environment that values curiosity and initiative.

Why Join Us?

You’ll be part of a team that values innovation, inclusivity, and professional growth. We encourage early career professionals who are excited about partnerships and eager to grow into a strategic role to apply.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top-rated benefits that employees enjoy today:

• Comprehensive health benefits and paid time off package

• Pre-pa