Mobile Health Unit Representative

Job Summary:

• Responsible for operating mobile health unit, registering patients in EMR, validating patient information, insurance coverage verification and ensuring the patients experience is best in class. This position may also be responsible for very slight mobile unit maintenance and presentation.

Monitoring/Inspections                                                                                                                       

• Responsible for monitoring maintenance of OLOL mobile unit. Maintains accurate and timely maintenance repair logs. Also, transports OLOL mobile unit to and from maintenance appointments when indicated by supervisor. Provides documentation of daily trip logs, mileage and other data required for DOTD monthly reports.                                                                                                                                       
• Assists in monitoring, maintaining, and stocking of supplies for mobile unit.                                                                                                                          
• Perform pre/post trip inspections of the mobile unit as required.                                                                                                                              
• Keep mobile unit clean and maintained at all times.                                                                                                                        
• Assists patients and guests on/off mobile unit.                                                                                                                                   
• Assures mobile unit meets regular maintenance schedule.                                                                                                                           
• Checks unit, water, fuel, oil, and mechanical condition weekly.   

            

Driving Duties                                                                                                                   

•  Responsible for the safe operation of the mobile unit to and from service locations and community events.                                   Adheres to all traffic laws.                                                                                                                                      
•  Possesses the ability to work independently and is very reliable.

Clinic Operations                                                                                                                             

• 1. Actively supports clinic, hospital, and health system initiatives related to improvement in the day-to-day operations.                                                                                                                                               
• 2. Accurately and efficiently registers patients in the clinic's electronic health record and updates as needed; monitors and manages the flow of patients through the clinic utilizing initiative to ensure that the patient experience is best in class.                                                                                                                                    
• 3. Assigns appropriate health plan to patient visit and updates insurance information. Maintains good working knowledge of health plans.                                                                                                                                         
• 4. Performs a variety of routine clerical duties (e.g. handles telephone calls, retrieves files, records data) in a timely and efficient manner.  
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•  Greets patients, family members, and visitors to the mobile unit and escorts from their classrooms to the mobile unit and back in a caring and considerate manner.                                                                                                                                    
• Serves as subject matter expert and "Super user" for processes and procedures in the clinic assisting other staff members to perform job duties accurately and efficiently.  

                 

Performance Excellence                                                                                                                                

 Actively supports the organization's performance excellence initiatives.