Sr. Technical Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Technical Delivery Manager - Data Center Operations

What this job involves

This senior-level position contributes to JLL's data center operations success by providing advanced technical leadership and strategic implementation across the client's portfolio. You'll translate technical requirements into actionable strategies for critical environments, influence operational deliverables, and ensure client objectives are met while adhering to JLL and Critical Environments Program Standards.

Your day-to-day tasks will include:

• Implementing programs and procedures to achieve performance goals and objectives for JLL services
• Analyzing portfolio metrics through comprehensive analytics to identify improvement opportunities
• Supporting strategic planning initiatives and identifying portfolio and cost-saving opportunities
• Building and maintaining relationships with key stakeholders as a trusted technical advisor
• Supporting process owners with implementation of training and ensuring teams adhere to all procedures
• Working with stakeholders to ensure compliance with commissioning requirements and proper documentation
• Verifying properties operate according to local, state, national, and Client Corporation Account requirements

Desired experience and technical skills

Requirements:

• 7+ years operational experience in data center environments
• Demonstrated leadership skills in managing people and customers
• Strong oral/written communication, negotiation, and analytical skills
• Strategic thinking and planning abilities with alternative approaches development
• Strong analytical skills to assess situations and execute solutions
• Excellent organizational skills to maximize resource productivity
• Advanced judgment, problem-solving, and crisis management abilities

Preferred:

• Fundamental knowledge of critical systems (generators, UPS systems, etc.)
• Technical proficiency in Building Management Systems, Life Safety Systems, CMMS, and Microsoft Office suite
• Extensive electrical, mechanical, and plumbing knowledge of commercial facilities
• Strong background in critical data center operations
• Proven record of excellent internal and external customer service

Estimated total compensation for this position:

180,000.00 – 205,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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