Security Program Manager

The Security Program Manager role has a national salary range of $104,000- $198,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives and makes them feel secure. If you have a passion for people, a desire to problem-solve, protect people creating a secure working environment… we look forward to exploring career possibilities with you!

Job Description

The Program Security Manager is a senior-level role responsible for designing, implementing, and overseeing comprehensive security solutions across a wide range of operational environments. Acting as a subject matter expert, the Program Security Manager leads the development and execution of security programs and initiatives that drive continuous improvement and foster innovation in security technologies throughout the organization. This includes assessing operational risks, defining security requirements, and ensuring the effective deployment of protective measures aligned with both customer expectations and regulatory obligations.

The role requires strong partnership with cross-functional stakeholders—such as IT, Facilities, and Real Estate—to integrate security considerations into broader organizational strategies and infrastructure planning.

Responsibilities

Design of Security Solutions

• Lead the design and development of security solutions tailored to diverse operational environments, ensuring alignment with risk profiles, customer requirements, and regulatory obligations.
• Define long-term vision and strategic direction for physical security infrastructure in alignment with corporate risk management objectives.
• Develop enterprise-level security architecture and translate strategic goals into a cohesive roadmap covering access control, surveillance, intrusion detection, and related systems.
• Create and review technical specifications for physical security technologies, ensuring standardization and compliance across NORAM.
• Establish KPIs for measuring physical security effectiveness and system performance.
• Evaluate emerging technologies and industry trends to identify opportunities for enhancement or adoption within the region.
• Security Program Development and Implementation
• Define, develop, and implement security programs and initiatives that drive continuous improvement and operational resilience across North America.
• Ensure security initiatives are aligned with Global Security policies, standards, and strategic priorities.
• Oversee lifecycle management of all physical security technologies, ensuring systems remain current, effective, and aligned with enterprise standards.
• Coordinate with technology suppliers, integrators, and service providers for seamless solution deployment and optimization.

Project & Vendor Management

• Lead project management activities for security-related initiatives, ensuring projects are delivered on time, within scope, and aligned with organizational standards.
• Manage relationships with external suppliers, including contract oversight, performance monitoring, and execution of Quarterly Business Reviews (QBRs) and Service Level Agreements (SLAs).
• Oversee coordination of technological suppliers and ensure their work aligns with scope, standards, and operational needs.
• Provide regular updates, reports, and executive-level presentations on project status, risks, and strategic recommendations.

Stakeholder Engagement & Cross Functional Collaboration

• Act as a liaison between technical teams, leadership, operations, and external partners to ensure alignment and shared understanding of security strategies.
• Partner with cross-functional teams, including IT, Facilities, and Real Estate, to ensure security considerations are integrated into broader organizational planning and infrastructure development.
• Collaborate with internal business partners to support Business Development pursuits with expert security guidance and solution design.

Continuous Improvement and Innovation

• Identify gaps, opportunities, and process improvements across security systems, operations, and tools; develop proposals to enhance overall security performance.
• Assess and recommend new technologies, tools, or resources that strengthen security posture and support operational excellence.

Required Education and Experience

• Certified Protection Professional (CPP) or Physical Security Professional (PSP) from