Story Land - Happy Hauntings Ride Host
Herschend FamilyAbout the role
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The ride of your life begins here! The outgoing and safety-oriented Rides Host will operate and assist with rides located throughout the park. This position involves a lot of guest interaction and a customer service-oriented mindset to provide a wonderful experience to everyone who comes to enjoy a day at the park.Ride Hosts are responsible for supervising, monitoring, and attending to park rides, including boarding, securing passengers, operating the ride, and ensuring passengers exit safely.
We are currently looking for a:
Story Land - Happy Hauntings Ride Host
Roles & Responsibilities:
Roles & Responsibilities:
Greet and interact with guest in a fun and professional manner
Must enjoy interacting with guests of all ages
Follow all Story Land and manufacturer established safety regulations
Operates assigned ride or attraction in accordance with company policy and procedure, state and federal regulations and safety protocols.
Conduct morning inspections of assigned ride before daily operation begins
Tests rides daily before opening to guests
Answer questions related to ride operations and the park
Maintain an environment that ensures the safety of all employees and guests
Responsible for performing and enforcing accurate height, weight, or age requirements for all rides and attractions
Determine if each guest entering a ride is wearing the proper wristband
Maintains flow of guests and while also limiting the number of guests on the loading platform
Gives directions and delivers instructions using a microphone or other communication devices
Properly check all safety restraints to ensure they are in the correct and locking position before ride cycle begins
Maintains constant vigilance while ride is operating and ensures that all riders all following appropriate safety measures
Must be alert and have quick reaction time to stop a ride properly in case of an emergency
Performs opening and closing procedures for assigned rides
Reports ride related issues and mechanical failures to management and maintenance promptly
Protects guest belongings; turns in lost and found items as soon as time allows
Ability to operate all levels of rides throughout [Location]
Educati
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