Senior Business Process Automation Analyst

When joining Elevations, you can expect to work for a company with:

• A leadership team that strives to make this the best place you’ve ever worked!
• A focus on supporting our employees’ mental, physical, and financial well-being
• A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
• A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
• A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
• A passion for consistently providing amazing experiences and creating raving fans

If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

 

Location

• Elevations Credit Union- Broomfield Basecamp
• Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.

Summary/Objective

The Senior Process Automation Analyst collaborates with business stakeholders and subject matter experts to assess and resolve business challenges by identifying root causes and guiding stakeholders to consensus. Leveraging their technical expertise, they develop and configure automation solutions to enhance productivity. This role requires strong facilitation and communication skills to effectively liaise with and influence stakeholders, ensuring the design of more efficient and effective processes.

Essential Functions.

• Leads process automation projects from inception to deployment, ensuring comprehensive oversight.Gathers and analyzes requirements, developing detailed project plans and timelines. Collaborates closely with business stakeholders, to align project goals and expectations. Develops and executes communication plans to ensure clear and consistent updates throughout the project lifecycle.    
• Engages in critical thinking and problem-solving activities to design and implement technical solutions, including comprehensive process mapping. Works closely with developers and contractors to ensure seamless integration and flawless execution.
• Guarantees all solutions are scalable, maintainable, and conform to industry best practices. 
• Provides subject matter expertise to the automation of standardized, repetitive, and rule-based processes using low code/no code and Robotic Process Automation (RPA) tools. Configures solutions where appropriate and collaborates with developers for more complex designs. Ensures thorough user experience testing to validate and refine automated solutions.
• Assess existing automation and processes for optimization opportunities, prioritize in backlog, implement improvements, and monitor their success after implementation.
• Ensures automation opportunities are prioritized effectively to ensure high-value, low risk opportunities are implemented first.
• Creates and maintains comprehensive technical documentation for all work products.
• Provides ongoing support and troubleshooting for implemented solutions.

Reports To

Manager Quality Assurance & Robotic Process Automation

Manages:

This role does not have supervisory responsibility.

Required Skills, Education and Experience

• 6+ years of project management or business analyst experience.
• Technical experience developing low code/no code automation.
• Experience with business analysis activities including business process management, process improvement, business process re-engineering, financial analysis, enterprise analysis, or Lean Six Sigma tools.
• Experience with leading the e