Associate Director, Operations Support

Job Posting Title

Associate Director, Operations Support

Employee Type

Regular

Recruiting Start Date

11-01-2025

Job Exempt?

Yes

Recruiting End Date

Open Until Filled

Aloha mai!  Mahalo for your interest in Kamehameha Schools.  If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana!

Kamehameha Schools, Hawaii Campus is looking for an Associate Director for Operations Support.  Our Operations Support team includes Grounds & Custodial, Facilities, Security, & Transportation.  Our Assoc. Director supports our Director by working with with the managers of all those areas to field potential issues, identify, develop & implement programs/initiatives to improve safety and/or efficiencies, and more.

Our ideal candidate will have over 10 years of leadership experience.  Experience leading a team that includes multiple workgroups, budget management, compliance management and program development.  Knowledge of management best practices, HR/employment law, and the ability to foster a collaborative team environment would be helpful.

Job Summary

The Associate Director is a key member of the Operations Support leadership team, and as such, must possess the judgment, interpersonal skills, expertise, and accountability to lead the division in the absence of the Director.

• Identifies, develops, analyzes, and implements new programs and initiatives that improve safety, increase service quality and reliability, and maximize overall value for KS.
• Leads multiple work groups to execute daily services for transportation, facilities maintenance and repair, custodial services, grounds keeping, recreational facilities, dining, and a wide range of other service offerings that meet and exceed client expectations, streamlines business processes, and reduces costs or increases overall value.
• Utilizes best practices management skills and models valued behaviors to motivate and guide the entire Operations Support workforce, manage individual and team performance, and resolve conflicts when they arise.
• Prepares, recommends and manages annual budgets, authorizes expenditures, explains variances and oversees the daily operations of the departments.
• Ensures compliance with all county, state and federal occupational safety, health and environmental laws, regulations and guidelines as well as with KS environmental, health and safety policies and procedures.
• Meets with a wide variety of campus community constituents to gather input and feedback, outline new initiatives, address complaints and concerns, and represent KS in the best light.

Essential Responsibilities

Innovative and Collaborative Management

• For all functions in the Associate Director's kuleana, innovates and develops standards for safety, service quality, productivity, individual and team performance, and costs to fulfill campus needs, and develops and executes the strategies for achieving them.
• Utilizes a wide range of resources, including KS full-time, part-time, and on-call employees, vendors, and contractors, and must determine the optimum and appropriate combination of resources to meet client service needs and attain other value-added objectives.
• Works in partnership with other campus and KS departments to ensure strategies are consistent with KS policies, reflect KS values, enhance KS reputation and brand, and minimize risks and liability. Is accountable for his or her kuleana and business results, including work performed by other groups that contribute to the Associate Director's programs and initiatives.
• Serves as a valued colleague and partner to other campus or KS departments by fulfilling requests for assistance and reliably delivering on expectations and service requests.

Tactical and Daily Operations

• The Associate Director understands the KS vision and strategic plan and aligns Operations Support programs and initiatives to deliver on these goals. Monitors tactical plans to ensure they are proceeding as scheduled, identifies potential risks, and develops and executes contingency plans to mitigate risks as needed to attain optimum results.
• Appropriately delegates authority for execution of tactical plans to his or her team of managers, and monitors their progress and performance to ensure optimum results. Provides course corrections as needed through best practices performance management skills and by applying teachable points of v