Sr. SIEM/XDR Engineer

Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business. 

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

Deepwatch recognition includes:

• 2023, 2022 and 2021 Great Place to Work® Certified
• 2023 and 2022 Forbes America’s Best Startup Employers
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cigna Healthy Workforce Silver Designation
• 2022 Cybersecurity Excellence Award for MDR

Senior SIEM/XDR Engineer  

Reporting directly to the VP, MXDR Solutions Architecture, the Senior SIEM/XDR Engineer provides support and  addresses complex challenges encountered by our customers daily. You will be part of the team developing cutting edge content for CrowdStrike Next Gen SIEM. This role necessitates a solid foundation in SIEM, with a primary focus on Splunk, advanced proficiency in Linux systems administration, and a proven track record of using excellent soft skills to ensure positive customer interactions. You will also act as an internal escalation point for your peers. Deepwatch is an industry leader in delivery of Cyber Resiliency.   

Candidates must display aptitude and ability to manage a multitude of virtual resources in a fast paced environment. This position is virtual / remote - working from a home office unless traveling to a corporate office or client site. 

If you want to be a part of a dynamic team that will leverage your skills to innovate and maximize customer experience, enable you to maintain a strong work life balance, and assist you in reaching your career goals within the Information Security industry, look no further - this is a great opportunity for you. 

In this role, you’ll get to:

• Configure, manage, and maintain Splunk deployments to include clustering and high availability scenarios in our customer AWS, GCP, Azure, and On-Premise environments
• Configure and optimize SIEM/XDR platforms to collect, normalize, and correlate security event data from diverse sources
• Develop and maintain correlation rules, alerts, and dashboards to detect and investigate security incidents effectively
• Conduct regular reviews of SIEM/XDR configurations and rulesets to ensure optimal performance and alignment with industry best practices
• Document design specifications, deployment procedures, and operational guidelines for SIEM/XDR implementations
• Perform advanced troubleshooting, upgrades, and configuration of Splunk including Splunk integrations and apps
• Perform advanced troubleshooting, configuration, upgrades, and administration of Linux Operating Systems
• Collaborate with fellow Deepwatch experts to deliver superior efficiencies and enhancements to the customer via the Deepwatch Security Platform
• Consult with customers, in all roles, including leadership, to effectively deliver security solutions, and architecture recommendations 
• Be an escalation point for the SIEM Operations and Engineering team; focusing on excellent customer service and triaging of issues strategically in a timely manner
• Prioritize and deliver solutions to deliverables from a wide range of engagements including:  Platform Operations and Engineering Management, cases created, and escalations for technical issues
• Be p