Engineering Manager, Engineering Productivity & Cloud Infrastructure

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Job Description:

Responsibilities

• People Leadership & Team Development:
  • Lead, mentor, and grow a team of high performing engineers.
  • Run performance reviews, calibration, career-path conversations, and PD chats. Set and hold a high bar.
  • Own hiring for the pod — partner with recruiting on sourcing, calibration, and closing top devops / platform / infra talent.
  • Build a culture of ownership, customer-empathy (engineering is your customer), and continuous improvement.
• Roadmap & Strategy:
  • Own the EngProd 12–18 month roadmap. Translate company-level OKRs into a prioritized backlog of investments.
  • Build a structured intake and prioritization process across pods, treating other engineering teams as customers with real needs and real tradeoffs.
  • Drive Engineering-as-a-Product thinking — every initiative should have a clear customer (another pod), a measurable outcome, and a leverage story that compounds across multiple pods.
  • Champion paved-road tooling and self-service over bespoke, one-off solutions — make the right way the easy way.
  • Champion measurement: stand up the Engineering Excellence KPIs, dashboards, and metrics that let Baton manage what it cares about (CI duration, deploy frequency, MTTR, cost per service, etc.).
• Execution & Cross-Org Communication:
  • Run sprint planning, project planning, and milestone tracking. Maintain a healthy roadmap and risk register.
  • Represent EngProd in EngStaff and cross-pod syncs. Communicate status, risks, and tradeoffs to executive stakeholders with clarity and confidence.
  • Partner with TPMs and peer engineering managers (DaPla, ML, ProPla, Radius, CVIZ) to negotiate scope, unblock dependencies, and deliver value.
• Technical Leadership:
  • Drive and review engineering specs. Weigh in on architectural decisions for CI/CD, testing infrastructure, observability, cloud infra, IaC, secrets/IAM, and developer tooling.
  • Own Ryder relationships for cloud infrastructure, security, and networking — navigating enterprise constraints while preserving startup velocity.
  • Partner with the Technical Support organization on issues and escalations
  • Stay technically credible enough to lead — without becoming the bottleneck. Empower senior engineers to own their domains.
  • Partner with our other Platform pods to ensure EngProd investments compound across the broader Baton platform.

Minimum Qualifications

• 8+ years of engineering experience, including 4+ years directly managing software / infra / devops / SRE engineers.
• Track record managing teams of 2–8 direct reports, including hiring, growing, and developing technical talent.
• Has owned a multi-quarter technical roadmap for an infrastructure, platform, devex, or SRE function in a high-growth environment.
• Strong technical foundation: cloud infrastructure (AWS), Kubernetes, CI/CD, observability tooling (Grafana / Prometheus / Sentry / DataDog), Python, and Infrastructure-as-Code (Pulumi / Terraform), Enterprise security experience.
• Demonstrated ability to lead a team that delivers reliably across quarters, with predictable velocity and clear stakeholder communication.
• Comfortable communicating technical strategy and tradeoffs to executive stakeholders.
• Experience operating in B2B SaaS or enterprise environments where reliability, scale, and customer SLAs matter.

Preferred Qualifications

• Background scaling EngProd / Developer Experience / Platform / SRE functions from small-but-scrappy to a durable, high leverage engineering org.
• Experience working inside a startup-within-an-enterprise (e.g. an acquired startup operating inside a Fortune 500).
• Experience in logistics, supply chain, or freight technology.
• Background in test infrastructure, deployment automation, or production reliability initiatives that measurably improved org-wide engineering velocity.
• Familiarity with Baton's tech stack: Python, FastAPI, GraphQL, Flink, Materialize, Debezium, Kafka, Pulumi, GitHub Actions.

The Perks

• Competitive Base Salary + Cash Bonus Structure
• Annual Company Bonus + Long Term Incentive Plan
• 401k with Matching
• Hybrid Work Schedule
• Hyper-Stable, publicly traded Enterprise
• Medical, Dental, and Vision Health Coverage
• Employee Stock Purchase Program (15% discount to market value)
• Col