Sales Administrative

Job Summary

$20.00/HR

 

If you are looking for a great growth opportunity, look no further. The AC and Residence Inn Dallas Frisco is a unique complex that offers two brands under one roof. Our properties offer a combined 300 rooms with modern touches throughout designed to create harmonious and intriguing experiences for our guests. We have the pleasure of serving many of the businesses within close proximity of the hotels in addition to sports teams/sporting events, etc. Our guests are energized by our location as we are within walking distance to The Star and a variety of eateries. They are also able to fuel up with their favorite Starbucks beverage at our licensed store, relax in our AC Lounge with a craft cocktail or mingle with peers in our meeting space.  Creating this amazing environment for our guests begins with our team members who are proud to be connected to our fast-paced teamwork driven environment. Cross-training opportunities are supported and rewarded on our team members’ journeys to master two brands. Great property to bridge gap between Select Service and Full Service.  Our culture defined is “To create warm memories and energizing connections with our guests and fellow  teammates that make their lives more enjoyable”. We are thrilled to meet you and welcome you to our team.

 

The Administrative Assistant is responsible for ensuring that the administrative functions for all Sales and Catering positions are handled.

Responsibilities

QUALIFICATIONS:

 

• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Must be proficient in Windows Operating Systems Company approved spreadsheets and word processing.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.

 

RESPONSIBILITIES:

 

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain Sales files in an organized fashion and as per specified standards.
• Maintain Accounts Coverage Program
• Book meeting/catering events/in-house event & BEOs.
• Generate meeting/catering contracts/BEOs.
• Generate weekly BEO packets and distribute internally
• Complete monthly competition statistics of all area hotels and turn into the Director of Sales by the fifth of each month.
• Complete all 'Month End' reports for the Director of Sales and send to Corporate according to established timeframe.
• Type and process all contracts proposals memos and general correspondence for sales/catering staff.
• Type and distribute all banquet event orders banquet checks and Daily Event Sheets for the Catering Manager.
• Assist CS/Catering with event collateral (i.e. vouchers signage place cards etc.)
• Create files with required contract documentation
• Send out VIP Amenity Requests
• Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate.
• Open date stamp and allocate all hotel mail to the appropriate departments for handling.
• Prepare Daily Mail Cash Receipts Log. Endorse and drop all checks received through the mail on a daily basis.
• Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
• Type process and distribute all RFP's as directed by DOS.
• Review all 'OUT' mail from Sales and Catering Managers.
• Maintain trace for all Sales and Catering Mangers.
• Order and maintain all Sales forms as specified and participate in monthly inventory counts.
• Oversee and maintain efficient operati