Senior Representative, Brokerage Operations

Job Description:

Senior Representative, Brokerage Operations

The Operations & Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over the counter, listed equities, options, bonds, and mutual fund transactions daily. OSG has a need for a Brokerage Representative in the Fidelity Agency Lending Operations area.

The Role

Fidelity Agency Lending (FAL) is a new, quickly growing business unit of Fidelity. FAL is currently supporting Fixed Income, International, domestic equity and recently launched a non-cash platform. We are looking to expand out footprint by acquiring additional clients as well as expanding our product suite. Fidelity Agency Lending is seeking driven, knowledgeable associates interested in joining our Operations team. The Operations team supports activity carried out by other FAL teams, including, but not limited to, Trading, Middle Office, and Corporate Actions. Operations associates will be directly involved in navigating securities lending transactions across fixed income, domestic and international markets, as well as carry out our already-established business practices.

The Expertise you Have

• Bachelor’s Degree
• Brokerage industry experience, preferably in securities lending and back-office operations
• Working knowledge of the securities lending business, as well as domestic and international equity, and fixed income products

The Skills you Bring

• Strong communication and relationship-building skills
• Ability to multi-task and work in a fast-paced environment
• Drive for learning all facets of the FAL business, including its teams, systems, and processes

How You Will Impact Our Group and the Organization

• By ensuring all contracts, borrowing brokers, and on-loan securities are fully collateralized to avoid Fidelity fund exposure and preserve Fidelity’s financial/reputational risk
• Working closely with other FAL teams to ensure settlement of loan and return activity, as well as carrying out internal cash movements
• Communicating with client, custodian banks, and borrowing brokers to mitigate exposure
• Researching position breaks with custodians and contract breaks with borrowers and determining how to resolve them
• Reconciling to the custodian banks’ final figures in a timely manner at the close of business
• Vigilantly and continuously trying to identify areas of improvement and be a part of developing the plan to implement change—this is a critical component of the role

The base salary range for this position is $39,000-$61,000 per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associat