Senior Director, Global Process Leader, Payroll

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Are you ready to lead and transform global payroll operations for a dynamic multinational organization? We are seeking a visionary Senior Director, Global Process Leader, Payroll to oversee and optimize our end-to-end global payroll processes across multiple regions and countries. This role is pivotal in driving payroll operations, transformation, governance, and process excellence in collaboration with HR, Finance, Tax, Treasury, Legal, and Technology teams. Join us in ensuring a best-in-class payroll operation that is efficient, compliant, and scalable.

Key Responsibilities:

Global Payroll Strategy & Governance

• Own and drive the end-to-end payroll process for all global payroll operations, ensuring standardization, efficiency, and compliance.

• Develop and implement a global payroll strategy that aligns with business objectives, HR, and Finance goals.

• Establish global payroll governance with clear policies, controls, and best practices across all regions.

• Drive continuous process improvement, automation, and digitization to enhance accuracy and efficiency.

• Ensure compliance with country-specific labor laws, tax regulations, and reporting requirements in partnership with HR and Legal teams.

Operational Excellence & Employee Experience

• Ensure timely, accurate, and compliant payroll processing for all employees across multiple geographies.

• Enhance the employee payroll experience by reducing payroll errors and addressing payroll inquiries efficiently.

• Develop and support a centralized issue resolution model to handle payroll escalations effectively.

• Drive accountability for process outcomes, including efficiency, quality, compliance, and stakeholder satisfaction.

• Foster a culture of process discipline across all regions and teams, while accommodating necessary regional variations.

• Establish and enforce governance frameworks to ensure compliance with internal controls, regulatory requirements, and audit standards. Conduct periodic reviews and audits to mitigate risks and ensure process integrity.

Leadership & Change Management

• Lead a high-performing global payroll team across multiple locations, driving a culture of accountability, efficiency, and innovation.

• Provide strategic guidance and mentorship to regional payroll leaders and teams.

• Drive change management initiatives to ensure smooth adoption of new payroll processes, policies, and technologies.

Payroll Vendor & Stakeholder Management

• Manage the strategic relationship with outsourced Payroll service providers, ensuring contract compliance, SLA adherence, and service optimization.

• Work closely with HR, Finance, Compensation & Benefits, Tax, Treasury, and Legal teams to ensure seamless payroll operations.

• Oversee third-party payroll audits, compliance checks, and risk mitigation efforts.

• Act as the key liaison between payroll teams and business stakeholders to ensure alignment of