Key Account Manager, Immunology

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

We are seeking an experienced Key Account Manager to join our team. The ideal candidate will have a proven track record in pharmaceutical sales, particularly in the Immunology field, and will be responsible for managing key accounts, driving sales growth, and building strong relationships with healthcare professionals.

Key responsibilities:

• Understand accurately KA’s needs and expectations, opportunities and threats for AbbVie, competition practices, document and share this insight internally.
• Highlight the cross-functional impacts of anticipated changes in the account to whole brand teams to further enrich BT’s anticipation of the future. Develop solutions to solve claims or specific issues raised by the KA.
• Build trusted and strategic relationships with stakeholders to anticipate access barriers and better meet agendas, plans and objectives of respective key accounts.
• Identify opportunities and collaborate cross-functionally to engage in “win: win” partnerships with key accounts.
• Develop and manage detailed customer profile analysis and adjust strategies according to the highest customer service level standards.
• Develop strategy and engagement plans with the KA with projects that will create value for both parties. Formalize this within a Key Account Plan (KAP).
• Work dynamically across multiple channels, adjusting channel choice and tailoring content and messages/medical discussion topics appropriately, to meet evolving customer needs.
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed those objectives .
• Maintain sales call frequencies and number of professional visi