Sales Development Representative (SDR)

Role: Sales Development Representative (SDR)

FLSA: Full Time | Exempt | Salaried 

Reports to: Manager of Sales Development

Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm.  Trustwell is on a mission to change the food industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry’s only full-scale solution connecting product development and regulatory-compliant labeling with supplier compliance, enhanced traceability, and automated recall management. From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry. For more information, visit www.trustwell.com. 

At Trustwell, our recipe for success is you. You’ll play a key role in driving significant progress in food safety and compliance. Our aim is not just to meet industry standards but to set them. We promote an open and dynamic work environment that prioritizes transparency and continuous improvement. Every team member is trusted and empowered to deliver outstanding results that both inform and protect customers. We work diligently alongside our customers to advance the food industry, forming meaningful connections and supporting each other along the way. We celebrate opportunities for growth, take on new challenges, and accomplish remarkable things together, all in service of others.

Our Core Values:

• Pursuit of Excellence - We are dedicated to the pursuit of excellence, constantly seeking new ways to set the standard in the food industry. Team members are encouraged to innovate and contribute to industry-leading practices that ensure the highest level of safety for customers.
• Team Empowerment - We believe in empowering our team to take ownership through a collaborative, supportive community. With the right tools and autonomy, our team members are equipped to lead the charge within the food industry, while achieving significant growth and success.
• Integrity & Transparency - At Trustwell, we uphold integrity and transparency in everything we do. We are committed to honesty, openness, and accountability, ensuring clear communication and ethical decision-making to build trust with our customers, partners, and employees.
• Innovation & Continuous Improvement - Our commitment to growth means we continuously evaluate and refine our processes to enhance efficiency, effectiveness, and quality. By embracing change and encouraging creativity, we strive to deliver exceptional solutions that meet the evolving needs of our customers.

Scope of Position: The Sales Development Representative (SDR) will be responsible for inside sales, lead generation, communication, sales, and business development. As an SDR, you will prospect, qualify, and generate opportunities to support the overall growth of the business in the US and select international markets. You'll be the first line of contact in generating new opportunities for the business and play a major role in the growth of our company.
Our team is passionate about the ongoing transformation of sales to something that is personal, value-filled, and representing of our culture. Whether you are looking to learn from the best, or be the best, a career in the Trustwells SDR department is a phenomenal way to kick start your journey with us.

Essential Duties & Responsibilities including but not limited to: 

• Researching and identifying potential customers that fit the Ideal Customer Profile (ICP) within the food industry; inbound and outbound prospecting. 
• Building and maintaining a prospect database using CRM tools and other resources.
• Initiating contact with prospects through cold calling, emails, social media, or other outreach methods.
• Personalizing communication to resonate with individual prospects and their needs.
• Leveraging scripts and frameworks to convey the company’s value proposition effectively.
• You will be able to quickly research a company, identify opportunities, and strategize an approach to create interest for companies in the SMB, Mid-Market, and Enterprise space
• Collaborating closely with Account Executives to develop strategies for target employers, prospects, an