Senior Benefits Analyst (Remote - East/Central US)

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
As a Senior Benefits Analyst you will be responsible for managing and administering employee leave and accommodation requests and ensuring compliance with applicable laws and company policies across Presidio.  This role requires excellent communication skills, attention to detail, and the ability to handle sensitive and confidential information with empathy and professionalism. The focus of this role is working directly with employees, the HR team, Managers, the Payroll team, and Presidio’s 3rd party leave administrator.

Responsibilities Include:

• Serve as the primary point of contact for employees regarding leave and accommodation inquiries, providing guidance and support throughout the process.
• Daily contact with employees to conduct intake calls on leave of absence to educate employees on the leave process and to determine the type and duration of leave in compliance with all State and Federal laws.
• Complete 3rd party leave administrator intake forms from employer perspective.
• Advise on the leave of absence application process and benefits with employees and HR teams. This includes short and long-term leave of absence (FMLA, medical, maternity, paternity, parental, personal, etc.) based on internal policy and external federal, state, and municipal laws and ordinances.
• Review and assess employee accommodation requests, ensuring compliance with the Americans with Disabilities Act (ADA), other applicable laws and regulations, and company policies.
• Coordinate with HR, payroll, and Presidio’s 3rd party leave administrator to ensure accurate tracking and administration of leave and accommodation requests.
• Track, document, and manage leave information. Keep leave information up to date and accurate for reporting current and archived leaves.
• Keep up to date on all state laws related to leave of absence such as state-paid family Leave (CA, CT, CO, HI, MA, NJ, NY, OR, and WA).
• Run reports as needed to update leaders and HR teams requiring leave of absence data and periodically present reports and charts on leave of absence.
• Utilize UKG, Presidio’s HCM system to maintain up-to-date and accurate records of employee leave and accommodation requests while maintaining confidentiality of sensitive information and ensuring compliance with HIPAA.
• Communicate with HR Business Partners on leave notification and approved leave dates.
• Collaborate with HR Business Partners on leave of absence communication and escalated issues.
• Develop and deliver training and resources for employees and managers on leave of absence and accommodation policies and procedures.

Required Skills and Experience:

• Minimum of 5 years of experience in multistate leave and accommodation administration, preferably in a similar role. 
• Bachelor's degree in human resources, Business Administration, or a related field preferred but not required. 
• Demonstrated knowledge of the leave of absence process and state regulations and laws related to leave of absence, payroll, and employee benefits (such as FMLA, ADA, and other relevant laws and regulations.)
• Proficient in MS Office including MS Word and PowerPoint, and Excel.
• Experience utilizing HCM Systems (UKG preferred)
• Strong interpersonal and communication skills, with the ability to effectively and empathetically communicate with employees, managers, and other stakeholders.
• Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines in urgent situations.
• Strong problem-solving skills
• Experience and willingness to implement process improvements.
• Certification in HR or related field (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) Preferred but not required.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our ex