Senior Housing Coordinator - PBV

Salary: $26.44 / hr. non-exempt

Location: Los Angeles, CA

WHO ARE WE?

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work. We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

Department Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.

Position Summary

With guidance from the FHSP Program Supervisor team, the Senior Housing Coordinator will provide housing support and coordination, client unit assignments, move-in coordination, reasonable accommodation request reviews/support, Salesforce auditing, review monthly rent roll coding, Housing Coordinator training manual development/updates, and housing retention services to participants of the Flexible Housing Subsidy Pool (FHSP). In addition, the Senior Housing Coordinator may be the lead Housing Coordinator for one or more project-based housing sites that Brilliant Corners has secured for participants of the FHSP, coordinating regular meetings with the on-site/mobile ICMS Provider and Property Management partner. The Senior Housing Coordinator will communicate any program and tenant concerns with Intensive Case Management Providers (ICMS) and applicable Property Management partners and will be the first point of contact for ICMS Providers. The Senior Housing Coordinator will work directly with tenants and ongoing case management to ensure that tenants successfully retain their housing over time. The Senior Housing Coordinator will ensure tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Senior Housing Coordinator will work creatively to prevent eviction and other housing-related issues with the partner ICMS Providers and Property Management.

Position Responsibilities

· Collaboratively work with ICMS Provider(s) and Property Management on all assigned project-based resident issues, defers to Property Management and ICMS Providers as needed, with support from the Program Supervisor.

· Coordinate regular meetings with ICMS Team and Property Management team and take the lead on facilitating the meetings on behalf of Brilliant Corners.

· Coordinate move-ins

· Liaison with Intensive Case Management Unit

· Assist with housing placements and assignments

· May assist with FHSP Application reviews and trackers

· Review and provide support for reasonable accommodations

· Audit Salesforce data

· Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.

· Review monthly rent roll coding

· Assist with developing/updating Housing Coordinator training manual

· Respond to housing and tenant related emergencies during normal business and after hours.

· Maintain a caseload of 50 FHSP clients.

· Become competent with the housing rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act, As Amended in 1988

· Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participant through the process to obtaining the request

· Educate community members about the housing needs of identified program participants and the importance of supportive housing

· Submit and follow-up on tenant maintenance requests

· Maintain thorough and accurate progress notes, files, and correspondences